Heartland Toyota

Wonderful experience, very friendly folks! Jake, our finance guy was great. CJ was super great to work with! Jake, our finance guy was great. CJ was super great to work with! More

CJ is fantastic, and Edwin in finance also excellent. However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way m However, the dealership needs to fix its processes and staffing levels to be more customer service oriented. The length of time was ridiculous, way more than I have ever experienced at other dealers. More

Rabar is always helpful when I come in and the dealership staff is always smiling ready to help. staff is always smiling ready to help. More

Aaron worked hard to find us the vehicle that we were looking for. We always have good customer service when we come in. looking for. We always have good customer service when we come in. More

Both CJ & Jake took the time to ask what I wanted and then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections then delivered exactly what I described and gave helpful, practical advice for specific additions. Like wrapping the warranty and certain protections for the truck. This is the 2nd time I have bought a vehicle from Heartland. And I will do it again. Thanks CJ & Jake. PS. When I came back after the dealership had closed to pick up my new Tacoma, I had the keys, there was a woman there, security I think, who ask me if I had bought the truck and if I was C J’s customer. I said yes and she promptly said “Let me get you the temp registration and plate for your drive home.” I hadn’t noticed that they weren’t in the car. Before I was done putting the insurance on it she was back and putting the in the rear window. I’m sorry I didn’t get her name but I would give her 5 stars too. I have always and will continue to recommend Heartland Toyota. Especially CJ & Jake. Thanks guys. My “new” 2021 Tacoma is perfect in every way. More

Great people at Heartland Toyota! ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answ ! James found the vehicle I wanted which was not an easy task. He was in control and really knew the business. Easy to deal with, had the right answers and made things happen. I am a results guy and James gets it done!! Jake in finance was a pleasure as well. Knows his product and took care of me to get me all signed and out the door. Highly recommend this dealer. More

Cody & Rabar saved the day! Absolutely wonderful to work with! Would recommend any day of the week Absolutely wonderful to work with! Would recommend any day of the week More

The facility lay out is inviting and easy to navigate. All the employees were friendly and welcoming. All the employees were friendly and welcoming. More

Great sales staff to work with. Very good at what they do. They listen to what you want and do their very best to see that it is done. Great all around experience. I would highly re Very good at what they do. They listen to what you want and do their very best to see that it is done. Great all around experience. I would highly recommend Heartland Toyota to everyone I meet. More

Overall good. Sales team made it extremely easy to drive out of there with my new vehicle great job. However If I’m paying that kind of money for a new vehicle it Sales team made it extremely easy to drive out of there with my new vehicle great job. However If I’m paying that kind of money for a new vehicle it angers me that dealership management dictates what I have to install on a vehicle I am paying for. Unless required by law It should be the buyers choice what options are installed. It feels like dealership management was holding a new car hostage unless I agreed to install certain equipment. Is it really my vehicle at that point? It’s all about freedom of choice and it really ruins the buying experience. If it wasn’t for the quality of your sales folks that help me I was at the point where I almost didn’t mind giving up the $500 deposit Because of this I may not purchase a new vehicle in the future from Heartland Toyota.If it wasn’t for the quality of your sales folks that helped me, I was at the point where I almost didn’t mind giving up the $500 deposit. Also recommend you have an app or some other mechanism for providing updates to people who purchase a new vehicle. My brother purchased a new Ford truck and he received frequent updates at key points in the build process and all through delivery of the vehicle. Really involves the customer and makes it a more enjoyable experience. More