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Heartland Toyota

Bremerton, WA

4.7
2,671 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,671 reviews

September 30, 2025

Prompt, efficient service and professional, personal attention. Wyatt made sure I got the service I needed. More

by Toyota customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt Oakeley, service dept.
Oct 01, 2025 -

Heartland Toyota responded

Thank you for sharing your feedback about Wyatt! It's wonderful to hear you were well taken care of. See you next time here at Heartland Toyota!

September 26, 2025

Service was excellent good job Thank you for your good service . I also want to thank Andy , he did an excellent job and I’m satisfied . I give a 10 out f one . Again thank you and God Bless. More

by myrnadenzer56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Sep 29, 2025 -

Heartland Toyota responded

Thank you for your kind words! We’re thrilled to hear Andy and the rest of our team provided excellent service. We look forward to welcoming you back to Heartland Toyota in the future!

September 25, 2025

Service took longer than indicated at checking. Nice waiting área with a free refreshment. Lots of new pickups but few cars. No attempt to engage for a new/used vehicle. More

by Rdsmith73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 26, 2025 -

Heartland Toyota responded

Thank you for bringing this to our attention and for sharing your feedback with us. We apologize for your extended wait time, and we'll keep this top of mind moving forward. With that being said, we're glad to hear that you've enjoyed the amenities in our waiting area. If there's anything else we can do for you, please don't hesitate to reach out. Take care! -The Heartland Toyota Team

September 22, 2025

I have purchased my cars from Heartland for over 20 years. A great dealership and service department. The service rep Austin always looks after my car. I am always satisfied with the quality of care an More

by dvannet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Sep 23, 2025 -

Heartland Toyota responded

We’re grateful for your loyalty and kind words! It’s wonderful to hear Austin and the team take excellent care of your vehicle. Thank you from all of us at Heartland Toyota!

September 11, 2025

Well managed facility. Service was completed in a timely manner. Service Rep Ashley Stark was professional, friendly and available throughout my visit. Liked the visit so More

by beachboy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Stark Service Rep
Sep 12, 2025 -

Heartland Toyota responded

Thank you for the kind words about Ashley and our team! We look forward to seeing you next time at Heartland Toyota.

September 10, 2025

The dealership is very clean! I felt welcomed and informed from the very moment I dropped off my car! More

by Joshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlie
Sep 10, 2025 -

Heartland Toyota responded

Hi Joshua, thank you for choosing Heartland Toyota and for sharing your wonderful feedback! We hope to work with you again in the future. Enjoy the rest of your day!

September 07, 2025

Service advisor Bre Stevens had been so helpful and supportive with all the questions and details about our vehicle. She is the best! Thank you! Heartland Toyota is the best in Kitsap Peninsula! More

by SusieQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bre Stevens and Dustin B.
Sep 09, 2025 -

Heartland Toyota responded

Susie, we are thrilled to hear that Bre provided such helpful and supportive service! Thank you for choosing Heartland Toyota and for sharing your feedback!

September 06, 2025

The rep that took care of my car did a fine job & he answered all my questions in regards to the service that was performed. More

by wildbill98366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
Sep 08, 2025 -

Heartland Toyota responded

We’re so happy you had a great experience with our team! Thank you for choosing Heartland Toyota and taking the time to share your feedback. See you next time!

September 05, 2025

Unfortunately, the price of the service work has skyrocketed for the same work previously done 6 months ago. More

by rvv4278
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Sep 08, 2025 -

Heartland Toyota responded

I understand your concern about the price increase and apologize for any inconvenience this may have caused. We strive to provide quality service at competitive rates, and we would be happy to discuss any questions or concerns you might have regarding pricing. Please feel free to reach out anytime. Thank you, Cody Edwards - General Manager - (360) 473-1426

September 04, 2025

I had several questions about future maintenance matters with regard to timing and costs. Wyatt was both knowledgeable and helpful. More

by splemieux0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
Sep 04, 2025 -

Heartland Toyota responded

We’re so glad Wyatt could assist you with all your maintenance questions! Thank you for choosing Heartland Toyota, see you next time!

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