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Heartland Toyota

Bremerton, WA

4.7
2,585 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,585 reviews

February 04, 2022

Great experience, exceptional service and friendly faces. I was out in a timely manner and I got a great deal on the vehicle. 10/10 More

by williamzporterfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, Jenn Marshalek, Carson (CJ) Campbell
Feb 05, 2022 -

Heartland Toyota responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate this fantastic five-star review. Congratulations on your new purchase, William! We look forward to having you as one of our valued customers for years to come. Thomas Kim tkim@haselwood.com (360) 377-1200

February 04, 2022

Kenna was very knowledgeable and pleasant to work with. He made sure to meet all of our needs and price point. I would 100% recommend him and already have. Hope to work with him again when we buy another c More

by Abargewell1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenna Peterson
Feb 04, 2022 -

Heartland Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thomas Kim tkim@haselwood.com (360) 377-1200

February 04, 2022

It was a very quick process I knew what I wanted and the staff at heartland Toyota was super nice an walk me through the process More

by Hurdtrev420
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, Taylor Sharpes, Kenna Peterson
Feb 04, 2022 -

Heartland Toyota responded

Thanks for your feedback on your recent visit to Heartland Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will enjoy your new vehicle! Thomas Kim tkim@haselwood.com (360) 377-1200

February 03, 2022

We are officially in the frequent flyer club!!! This is our 6 Toyota from here. Only the best or we would not keep coming back. Thank you Rabar and James!! More

by Toyota 6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali
Feb 03, 2022 -

Heartland Toyota responded

Thank you for choosing Heartland Toyota, your feedback and rating mean a lot to us. Congratulations on your new vehicle and thank you again for being such loyal customers! We truly appreciate it! Thomas Kim tkim@haselwood.com (360) 377-1200

February 02, 2022

Kenna Peterson was very helpful walked me through me options showed great patience and overall was very nice. More

by bigburt27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenna Peterson
Feb 02, 2022 -

Heartland Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Heartland Toyota are glad to have you as a customer. Thomas Kim tkim@haselwood.com (360) 377-1200

February 02, 2022

Everyone was nice and knowledgeable about their vehicles. Jennifer was smart and easy to talk to. She read me well and helped me get into a beautiful Lexus. A very beautiful car and a beautiful experience. More

by sallee2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Feb 02, 2022 -

Heartland Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Jenn and our team could make this a top-notch experience! We hope you enjoy your new Lexus, and we look forward to continuing to serve you in the future! Thomas Kim tkim@haselwood.com (360) 377-1200

February 02, 2022

I had a good experience working with Jen & Nolan. I was disappointed is the safety measures taken to prevent the spread of COVID. Masks were either not worn, or often worn incorrectly. Customers and staff More

by gen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Feb 02, 2022 -

Heartland Toyota responded

Thank you so much for your candid feedback! While we are glad to hear that Jenn and our team took good care of you, we are disappointed that you weren't entirely satisfied with your experience. We appreciate your review and will be sure to share your comments with our team. Thank you for choosing Heartland Toyota, we hope you will give us another opportunity to serve you. Thomas Kim tkim@haselwood.com (360) 377-1200

February 02, 2022

Jenn was great to work with and very knowledgeable. The dealership said they would have several cars ready for us to drive but that did not end up being the case and we spent a fair amount of time driving More

by Drew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Feb 03, 2022 -

Heartland Toyota responded

Thank you so much for your candid feedback, Drew! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one. Please don't hesitate to reach out if you need anything else! Thomas Kim tkim@haselwood.com (360) 377-1200

February 02, 2022

I was treated like a queen. Jenn helped me decide whether to purchase my leased car or do another lease When I decided to purchase my leased vehicle, it seems as if everyone at Heartland was eager t More

by henyans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek, Edwin Hiltabrand
Feb 03, 2022 -

Heartland Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jenn and our team here at Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

February 01, 2022

We get all our cars and maintenance done here! We like this dealership and their kind service. More

by afaithchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, Carson (CJ) Campbell
Feb 01, 2022 -

Heartland Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

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