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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,578 Reviews
Call Dealership (360) 377-1200
View Awards

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,578 reviews

March 27, 2024

Service was quick and satisfactory . Appointment was easy to schedule and reception was very cordial and pleasant More

by odditbirus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
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Mar 28, 2024 -

Heartland Toyota responded

We're glad to know you found our service quick and satisfactory at Heartland Toyota! Our team strives for easy scheduling and a pleasant reception. Thanks for the positive feedback!

March 26, 2024

We had a great experience with Jennifer and Christopher during the sale. They were able to get me in the vehicle I wanted at the price I wanted. I only wish Chris would have answered my follow up text and More

by jp.stradalli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Chris Christopherson
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Mar 26, 2024 -

Heartland Toyota responded

We're glad to know you had a great experience with Jennifer and Christopher at Heartland Toyota. We apologize for any delay in communication regarding your tags, we'll make sure this gets addressed promptly. Thanks for the feedback!

March 23, 2024

Horrible would never do business there and I have told my friends and work place More

by Cullitsdd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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March 23, 2024

Dealer handled transaction well. I wasn’t happy with some of the buying fees. The financial closing agent was excellent. More

by umby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Alameda, Rabar Ali, Barrie Toyooka
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Mar 25, 2024 -

Heartland Toyota responded

We appreciate your feedback and are glad to know that our team provided excellent service. We're always here at Heartland Toyota if you have any further questions or concerns!

March 23, 2024

Rabar was very helpful with my vehicle purchase and and with me flying in from out of state even offered to pick me up from the airport! More

by Richard A.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
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Mar 25, 2024 -

Heartland Toyota responded

Richard, it's great to know Rabar was able to assist you so well during your purchase at Heartland Toyota. We're always here for our out-of-state customers! Safe travels in your new vehicle!

March 23, 2024

Had GREAT service from Rabar! Was disappointed with trade in value as it was below KBB. Turns out their reselling it for 8k more. More

by Linda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Rabar Ali
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Mar 26, 2024 -

Heartland Toyota responded

Linda, I'm glad to know Rabar provided great service. However, it's disappointing that you weren't satisfied with the trade-in value of your vehicle. We strive for transparency and fairness in all our transactions so let's discuss this further if you're willing - please reach out at your earliest convenience. Thank you, Cody Edwards - General Manager - 360-377-1200

Mar 28, 2024 -

Linda responded

We (my husband Robert and I) have called twice to speak with you on this matter. Voicemails were left both times.

March 23, 2024

I have been to several dealerships but you are the best. Berry, the sales crew and the finance people were great. Everyone was so helpful and friendly. More

by halfway67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Justin Valdez, Jake Batchelor, Barrie Toyooka
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Mar 25, 2024 -

Heartland Toyota responded

We're delighted to know that you had a great experience with Berry and our team at Heartland Toyota. We strive to provide the best service possible, so your feedback is much appreciated!

March 23, 2024

Easy to work with. I will buy from them again. Good communication about the status of my order. More

by Vgswallows
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
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Mar 25, 2024 -

Heartland Toyota responded

This is the kind of feedback we work hard for at Heartland Toyota! We look forward to working with you again down the road. Safe travels!

March 23, 2024

Easy to work with and had us in our new car very quickly. Everyone was very nice and answered all of our questions. More

by Parkernoble9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jake Batchelor, Chris Christopherson
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Mar 25, 2024 -

Heartland Toyota responded

We're glad to know you had a swift and easy experience at Heartland Toyota! Our team is always here to help answer any questions. Enjoy your new car!

March 20, 2024

Great service from Matt. Kept me informed and made sure I understood the work performed. More

by marycliff9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wright
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Mar 21, 2024 -

Heartland Toyota responded

Mary, it's delightful to hear Matt kept you well informed during your visit to Heartland Toyota. See you next time!

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