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Heartland Toyota

Bremerton, WA

4.7
2,580 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,580 reviews

January 30, 2022

Very welcoming. Good coffee and water. Nice staff. Knowledgeable and not pushy. Very pleasant experience. More

by tylorgeo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Michael Waldo
Jan 30, 2022 -

Heartland Toyota responded

Thank you so much for choosing Heartland Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Thomas Kim tkim@haselwood.com (360) 377-1200

January 29, 2022

Rabar’s customer service was superb so glad he was there to help us complete our vehicle purchase. More

by Under100
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jan 29, 2022 -

Heartland Toyota responded

It's fantastic to hear that Rabar provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Heartland Toyota! Thomas Kim tkim@haselwood.com (360) 377-1200

January 29, 2022

Jennifer was amazing while i was in the process of buying my car. She kept me updated with my car delivery and had an answer for all the questions I had. Can’t thank her enough she took great care of me. I w More

by gianpierarotinco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Jan 30, 2022 -

Heartland Toyota responded

It's great to hear that Jennifer was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Heartland Toyota! Thomas Kim tkim@haselwood.com (360) 377-1200

January 28, 2022

Pleasure doing business with, very helpful staff, and knowageble about there products they have to offer, very clean facility More

by Auburn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Justin Valdez
Jan 28, 2022 -

Heartland Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thomas Kim tkim@haselwood.com (360) 377-1200

January 26, 2022

He is amazing to help and giving me all the questions that I asked, he is incredible. More

by ken_wu1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jan 26, 2022 -

Heartland Toyota responded

Thank you for choosing Heartland Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thomas Kim tkim@haselwood.com (360) 377-1200

January 26, 2022

Rabar was amazing, patient and attentive to all of my questions. I would definitely recommend him and the service from Heartland ToyotA. I’m thrilled with my new car! More

by dijankauskas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jan 26, 2022 -

Heartland Toyota responded

Thanks for your feedback on your recent visit to Heartland Toyota. It is great to hear that Rabar was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thomas Kim tkim@haselwood.com (360) 377-1200

January 24, 2022

Great customer service, Caleb and James were fantastic and super helpful in helping me get in, get out and ready to experience my new car. More

by jloccisano082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Caleb Gardner, Justin Valdez
Jan 24, 2022 -

Heartland Toyota responded

Thanks for sharing your thoughts about your experience with Heartland Toyota. We appreciate your business and hope to see you again soon! Thomas Kim tkim@haselwood.com (360) 377-1200

January 20, 2022

The process of buying our new car was made so easy and smooth by everyone who helped us from Caleb to our finance guy Justin! We will definitely be back when we are looking to purchase another vehicle! More

by KrystnT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner, Justin Valdez
Jan 20, 2022 -

Heartland Toyota responded

Thank you for your very kind review, Krystn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

January 20, 2022

Great place with friendly and nice staff to get the process going really smooth and quick More

by thucdo3001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Justin Valdez
Jan 20, 2022 -

Heartland Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

I enjoyed the in person experience. The communication prior to the vehicle arriving was absolutely brutal. No one in the office to accept calls. No one to return calls. No updates on when the vehicle More

by wrightc9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Jordan Carson, Lora Zinter, Carson (CJ) Campbell
Jan 19, 2022 -

Heartland Toyota responded

Thank you for your feedback. It has been a pleasure serving you. Quality customer service is always our number one priority, and while we're glad that you had a good in-person experience, we do apologize for the prior lack of communication. Thank you again for choosing Heartland Toyota, we hope you will give us another opportunity to serve you! Thomas Kim tkim@haselwood.com (360) 377-1200

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