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Heartland Toyota

Bremerton, WA

4.7
2,585 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,585 reviews

January 26, 2022

He is amazing to help and giving me all the questions that I asked, he is incredible. More

by ken_wu1
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Jan 26, 2022 -

Heartland Toyota responded

Thank you for choosing Heartland Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thomas Kim tkim@haselwood.com (360) 377-1200

January 24, 2022

Great customer service, Caleb and James were fantastic and super helpful in helping me get in, get out and ready to experience my new car. More

by jloccisano082
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Caleb Gardner, Justin Valdez
Jan 24, 2022 -

Heartland Toyota responded

Thanks for sharing your thoughts about your experience with Heartland Toyota. We appreciate your business and hope to see you again soon! Thomas Kim tkim@haselwood.com (360) 377-1200

January 20, 2022

The process of buying our new car was made so easy and smooth by everyone who helped us from Caleb to our finance guy Justin! We will definitely be back when we are looking to purchase another vehicle! More

by KrystnT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner, Justin Valdez
Jan 20, 2022 -

Heartland Toyota responded

Thank you for your very kind review, Krystn. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

January 20, 2022

Great place with friendly and nice staff to get the process going really smooth and quick More

by thucdo3001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Justin Valdez
Jan 20, 2022 -

Heartland Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

Great customer service! No hassle and up front with everything. Gave me a great price on my trade in. I will be going back to them in the future. More

by chiefgunz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Jordan Carson, Jordan Aarant, Michael Waldo
Jan 19, 2022 -

Heartland Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

I enjoyed the in person experience. The communication prior to the vehicle arriving was absolutely brutal. No one in the office to accept calls. No one to return calls. No updates on when the vehicle More

by wrightc9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Jordan Carson, Lora Zinter, Carson (CJ) Campbell
Jan 19, 2022 -

Heartland Toyota responded

Thank you for your feedback. It has been a pleasure serving you. Quality customer service is always our number one priority, and while we're glad that you had a good in-person experience, we do apologize for the prior lack of communication. Thank you again for choosing Heartland Toyota, we hope you will give us another opportunity to serve you! Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

Service is remarkable. Taylor & Nolan can have my biz from now on. I have never been treated so respectfully & I have purchased many cars in my lifetime. My only issue with purchasing a car is…. Why More

by RF in Illahee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Anaya - 4.5 stars, Nolan? 5 stars, Taylor Sharpes
Jan 19, 2022 -

Heartland Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

Taylor was so awesome to work with! He listened to our wants & needs. Then when we wanted to consider other cars, he was more than willing to explore others and find us the one we wanted. I love our car s More

by Derikmarsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellysa Boligao, Jordan Carson, Taylor Sharpes
Jan 19, 2022 -

Heartland Toyota responded

Thank you for taking the time to write this review, Derik! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Taylor and all of us at Heartland Toyota are glad to have you as a customer. Thomas Kim tkim@haselwood.com (360) 377-1200

January 18, 2022

We had a great experience with Michael and the dealership. We love our new RAV4 and appreciated all the information Michael was able to give us on our test drive. Couldn’t be happier with the purc More

by joshua.hemphill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Valdez, Michael Waldo
Jan 19, 2022 -

Heartland Toyota responded

Thank you, Joshua, and congratulations on your new RAV4! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thomas Kim tkim@haselwood.com (360) 377-1200

January 16, 2022

This is my second car bought at Heartland Toyota and it’s always a smooth and fun experience. Everyone seems to have great knowledge in their area of expertise! More

by Jennie Wall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Gardner
Jan 17, 2022 -

Heartland Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new purchase, Jennie. We thank you for choosing Heartland Toyota! We look forward to having you as one of our valued customers for years to come. Thomas Kim tkim@haselwood.com (360) 377-1200

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