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Heartland Toyota

Bremerton, WA

4.7
2,648 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,648 reviews

February 15, 2022

Everyone was very helpful and friendly and made my process as easy as possible. I really appreciate the service I was given! More

by emmaleighosullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian O’Malley, Lily Arnett, James Alameda, Jenn Marshalek, Edwin Hiltabrand, Luis Fernando Herrera
Feb 16, 2022 -

Heartland Toyota responded

Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 15, 2022

It would have saved me some time if the New Vehicles Owners Loyalty Program was transparent at the start of introduction to it. After about 30 minutes it was revealed to me that there are three tiers to More

by sugarnjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KJ
Feb 16, 2022 -

Heartland Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Cody Edwards cedwards@haselwood.com (360) 824-3825

February 15, 2022

This is the fourth car we have purchased from Heartland Toyota. Each time we have always considered the service to be the best we have ever experienced. However, Rabar and Nolan exceeded our very high expe More

by hawkssf1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan, James Alameda, Rabar Ali, Chris Strobel, Jordan Aarant
Feb 16, 2022 -

Heartland Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 14, 2022

We had a great experience at heartland Toyota. A fair trade in.we love our highlander.edwin in finance was also great to work with . we'll definitely return to westhills for all of our car buying More

by te
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Michael Waldo
Feb 15, 2022 -

Heartland Toyota responded

Thank you so much for choosing Heartland Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 13, 2022

We’ve bought roughly 12 vehicles in the past 11 years from west hills autoplex More

by danvelmire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Michael Waldo, Barrie Toyooka
Feb 14, 2022 -

Heartland Toyota responded

Dan, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for being a loyal customer! Thanks again for choosing Heartland Toyota! Thomas Kim tkim@haselwood.com (360) 377-1200

February 13, 2022

Carson made our purchasing experience for our new Rav 4 uncomplicated and very informative! He was great to work with and a real joy. When it’s time for my next vehicle I would definitely choose Heartland More

by Joe Nole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson (CJ) Campbell
Feb 14, 2022 -

Heartland Toyota responded

Joe, Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Carson, and it was a pleasure having you at the dealership. We appreciate your review! Thomas Kim tkim@haselwood.com (360) 377-1200

February 13, 2022

Excellent experience! CJ was so friendly and happy to help! He has a wonderful sense of humor. It was very a very good day!!! More

by Teril
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Edwin Hiltabrand, Carson (CJ) Campbell
Feb 14, 2022 -

Heartland Toyota responded

We are very happy to hear CJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thomas Kim tkim@haselwood.com (360) 377-1200

February 13, 2022

We visited Heartland for one specific vehicle, made an appointment and it was ready to go when we arrived. Jennifer was a perfect match for our purchase, she was friendly, responsive, and excited about o More

by ryangivens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Feb 14, 2022 -

Heartland Toyota responded

Ryan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jennifer or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thomas Kim tkim@haselwood.com (360) 377-1200

February 12, 2022

Carson was amazing! Very knowledgeable and no pressure. He has such a warm personality and very easy and open to talk to. I really enjoyed my experience there and I really enjoyed visiting with Carson whil More

by Jenniferfoucher10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson (CJ) Campbell
Feb 14, 2022 -

Heartland Toyota responded

Jennifer, Thank you so much for choosing Heartland Toyota! Congrats on your new purchase, and let us know if Carson or our team can be of any more assistance! Thomas Kim tkim@haselwood.com (360) 377-1200

February 12, 2022

We were very pleased with our buying experience. We had not planned on purchasing a vehicle today, but we were able to find exactly what we were looking for. It was a very pleasant buying experience. More

by DRod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Luke Olmo, Barrie Toyooka
Feb 14, 2022 -

Heartland Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thomas Kim tkim@haselwood.com (360) 377-1200

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