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Heartland Toyota

Bremerton, WA

4.7
2,671 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,671 reviews

February 17, 2022

Was a great overall experience, it would have been better to have the option to see all the used cars on one lot instead of virtually. Jen did a great job, didnt plan on buying that day. Also, Ian the allsta More

by br9498
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian the Allstate guy, Jenn Marshalek
Feb 17, 2022 -

Heartland Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jenn and our team met your expectations. Thank you again for choosing Heartland Toyota, we look forward to having you as one of our valued customers for many more years to come! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 17, 2022

Great customer service by all employees. Good deals and a good investment. A friendly environment More

by shari7395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, Luke Olmo, Michael Waldo
Feb 17, 2022 -

Heartland Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Heartland Toyota are glad to have you as a customer. Cody Edwards cedwards@haselwood.com (360) 824-3825

February 16, 2022

This our third interaction with HARTLAND TOYOTA. the first two were to lease a car and they were always super, and the transaction was fast and easy. Todays encounter was to actually purchase our le More

by danaelkins0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, Jenn Marshalek
Feb 16, 2022 -

Heartland Toyota responded

Thank you, Dana, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Cody Edwards cedwards@haselwood.com (360) 824-3825

February 15, 2022

It would have saved me some time if the New Vehicles Owners Loyalty Program was transparent at the start of introduction to it. After about 30 minutes it was revealed to me that there are three tiers to More

by sugarnjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KJ
Feb 16, 2022 -

Heartland Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Cody Edwards cedwards@haselwood.com (360) 824-3825

February 15, 2022

Everyone was very helpful and friendly and made my process as easy as possible. I really appreciate the service I was given! More

by emmaleighosullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian O’Malley, Lily Arnett, James Alameda, Jenn Marshalek, Edwin Hiltabrand, Luis Fernando Herrera
Feb 16, 2022 -

Heartland Toyota responded

Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 15, 2022

This is the fourth car we have purchased from Heartland Toyota. Each time we have always considered the service to be the best we have ever experienced. However, Rabar and Nolan exceeded our very high expe More

by hawkssf1967
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan, James Alameda, Rabar Ali, Chris Strobel, Jordan Aarant
Feb 16, 2022 -

Heartland Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 14, 2022

We had a great experience at heartland Toyota. A fair trade in.we love our highlander.edwin in finance was also great to work with . we'll definitely return to westhills for all of our car buying More

by te
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Michael Waldo
Feb 15, 2022 -

Heartland Toyota responded

Thank you so much for choosing Heartland Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Cody Edwards cedwards@haselwood.com (360) 824-3825

February 14, 2022

We visited Heartland for one specific vehicle, made an appointment and it was ready to go when we arrived. Jennifer was a perfect match for our purchase, she was friendly, responsive, and excited about o More

by ryangivens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenn Marshalek
Feb 14, 2022 -

Heartland Toyota responded

Ryan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Jennifer or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Thomas Kim tkim@haselwood.com (360) 377-1200

February 13, 2022

Excellent experience! CJ was so friendly and happy to help! He has a wonderful sense of humor. It was very a very good day!!! More

by Teril
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Edwin Hiltabrand, Carson (CJ) Campbell
Feb 14, 2022 -

Heartland Toyota responded

We are very happy to hear CJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thomas Kim tkim@haselwood.com (360) 377-1200

February 13, 2022

Carson made our purchasing experience for our new Rav 4 uncomplicated and very informative! He was great to work with and a real joy. When it’s time for my next vehicle I would definitely choose Heartland More

by Joe Nole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson (CJ) Campbell
Feb 14, 2022 -

Heartland Toyota responded

Joe, Here at Heartland Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Carson, and it was a pleasure having you at the dealership. We appreciate your review! Thomas Kim tkim@haselwood.com (360) 377-1200

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