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Heartland Toyota

Bremerton, WA

4.7
2,583 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,583 reviews

November 16, 2021

The whole experience was excellent. Rabar was excellent and I will recommend him to anyone looking for a car. Love this dealership too. I currently bring my Toyota there for service and I have purchased fr More

by Michelle.jameson2446
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali, Edwin Hiltabrand
Nov 16, 2021 -

Heartland Toyota responded

Michelle, Thank you for taking the time to share your thoughts on working with Rabar and our team. We're glad to hear we delivered such a great experience! Thomas Kim tkim@haselwood.com (360) 377-1200

November 14, 2021

While I had started the day looking for a brand new 2021 or 2022 Tacoma, CJ took the time to listen to my “must haves” and pointed me in the direction of a nice Certified Preowned Tacoma which now resides i More

by powelljd2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, Carson (CJ) Campbell
Nov 14, 2021 -

Heartland Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Heartland Toyota! Thomas Kim tkim@haselwood.com (360) 377-1200

November 14, 2021

Kal was very easy and nice to work with. She made the car shopping experience great! I always appreciate Toyotas customer service and care for their customers- not just at Heartland but at other dealerships More

by kaleilaberglund
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Carson, David Bryan, Kallista Denton
Nov 14, 2021 -

Heartland Toyota responded

Kaleila, Thank you for your business and this review. We're happy to hear Kallista and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thomas Kim tkim@haselwood.com (360) 377-1200

November 11, 2021

Melodi is the sweetest human human ever. Tom & Jordan we’re nothing short of absolutely amazing. The whole Toyota team greeted us with welcoming arms once we walked through the door. It was a long proces More

by lacybranham
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Kim, Jordan Carson, Melodi Gill
Nov 11, 2021 -

Heartland Toyota responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Thomas Kim tkim@haselwood.com (360) 377-1200

November 11, 2021

Great service from Service Writer Greg Hulse! He took care of two of our vehicles today. More

by docmalloy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Greg Hulse
Nov 12, 2021 -

Heartland Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thomas Kim tkim@haselwood.com (360) 377-1200

November 08, 2021

Rabar went above any beyond. Incredible work ethic, kind, respectful of our time. Promote him! More

by kqlappi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Nov 09, 2021 -

Heartland Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heartland Toyota. Thomas Kim tkim@haselwood.com (360) 377-1200

November 08, 2021

I bought a used car from here yesterday. They were real clear it was as is. They gave me a checklist of the safety features that said that those, at least, were in working order, including the windshield More

by Aaron Oldham
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Gardner
Nov 25, 2021 -

Heartland Toyota responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, Aaron, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Thomas Kim tkim@haselwood.com (360) 377-1200

November 08, 2021

Very experienced, efficient, friendly and honest. Couldn't have had a better time buying a vehicle!! More

by Levypix8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Strobel, Taylor Sharpes, Carson (CJ) Campbell
Nov 09, 2021 -

Heartland Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heartland Toyota, we look forward to having you as one of our valued customers for many more years to come! Thomas Kim tkim@haselwood.com (360) 377-1200

November 08, 2021

They were very helpful, and had answered all questions I had. I would 100% recommend them. More

by braydenwall170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Taylor Sharpes, Carson (CJ) Campbell
Nov 09, 2021 -

Heartland Toyota responded

Thank you, Brayden, for taking the time to write this review and letting us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Heartland Toyota are glad to have you as a customer. Thomas Kim tkim@haselwood.com (360) 377-1200

November 07, 2021

Carson was incredibly attentive to our needs in a car and worked diligently to find us one! More

by bayoaks17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan, Jake Batchelor, Carson (CJ) Campbell
Nov 07, 2021 -

Heartland Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thomas Kim tkim@haselwood.com (360) 377-1200

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