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Heartland Toyota

Bremerton, WA

Overview
Reviews
4.7
2,579 Reviews
Call Dealership (360) 377-1200
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901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,579 reviews

February 25, 2024

Our recent experience with Patrick and Heartland was great! Quick diagnostic on water leak, good coordination with local glass dealer and good communication. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick in Service Dept.
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Feb 26, 2024 -

Heartland Toyota responded

Steve, we're glad to know Patrick and the Heartland Toyota team were able to quickly diagnose your issue and coordinate a solution. Thanks for sharing your positive experience!

February 24, 2024

Austin was great , answered my questions and got the job taken care of in a timely manner More

by cindy.p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Feb 26, 2024 -

Heartland Toyota responded

Cindy, it is great to hear that Austin provided attentive and efficient service. Thank you for choosing Heartland Toyota.

February 23, 2024

Service agent was professional and responsive. Returned voice and text messages promptly. Provide fast and reliable service. More

by LAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Report | Print
Feb 25, 2024 -

Heartland Toyota responded

We're glad to know you found our service professional and responsive at Heartland Toyota. Thanks for acknowledging the promptness of our team, we strive to provide fast and reliable service!

February 22, 2024

Toyota is my dealership since 1995, when we got here in Washington from overseas. Every one in this dealership is awesome, but Michael Smiley is super, beyond great. Treat everyone with respect and he is a More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smiley 5 stars
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Feb 23, 2024 -

Heartland Toyota responded

Lynn, we're delighted to know that you've been with Heartland Toyota since 1995 and have had such positive experiences. Your kind words about Michael are greatly appreciated!

February 22, 2024

Service at Heartland Toyota was absolutely exceptional - thanks so much to Mike Smitley and his service department team! More

by Elaine.thomas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Smitley
Report | Print
Feb 22, 2024 -

Heartland Toyota responded

Elaine, we're delighted to know that Mike and our service department team at Heartland Toyota provided you with exceptional service. Thanks for the shout-out!

February 20, 2024

Very patient and helpful in picking out the right car. Was not pressured. Very respectful. More

by adrib0997
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyler Kelso
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Feb 20, 2024 -

Heartland Toyota responded

Here at Heartland Toyota, we always value and appreciate our customers' feedback. Thank you, Adri!

February 19, 2024

They are always professional and friendly. Chet was great to work with, and the waiting area is always clean. More

by Laurah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chet
Report | Print
Feb 19, 2024 -

Heartland Toyota responded

We're delighted to know you had a positive experience with Chet and the rest of our team at Heartland Toyota. Thanks for highlighting our clean waiting area too!

February 19, 2024

They will work with you. We appreciate returned phone calls and emails. It really helps. Thank you. More

by NWcroone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Mccleneghan
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Feb 20, 2024 -

Heartland Toyota responded

Thank you for the review! We hope to see you again at Heartland Toyota!

February 16, 2024

This dealership is courteous, efficient and on time when servicing your car. Based on my experience with this dealership, there is not a better one in the state. More

by k.ed.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Alameda
Report | Print
Feb 19, 2024 -

Heartland Toyota responded

We're so glad to know you had a positive experience with us at Heartland Toyota! We strive for efficiency and timeliness in our service. Thanks for considering us the best in the state. We appreciate it!

February 14, 2024

They have been servicing my Tacoma for a few years. I was well treated, and got what we wanted, especially the Tacoma trade-in value. More

by ldavis
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
Report | Print
Feb 14, 2024 -

Heartland Toyota responded

We're glad to know you've had a positive experience with your Tacoma's service at Heartland Toyota. Thank you for trusting us with your vehicle needs, and we appreciate the feedback!

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