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Heartland Toyota

Bremerton, WA

4.7
2,593 Reviews

901 W Hills Blvd

Bremerton, WA

98312

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Showing 2,593 reviews

May 19, 2021

It was a treat to work with Rabar on the purchase of my new car. He is knowledgeable, professional and friendly. I was disappointed in the trade value that was tendered by management on my proposed tradei More

by Rocky
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
May 19, 2021 -

Heartland Toyota responded

We appreciate you taking the time to leave your feedback. We're sorry that you feel we didn't provide you with the best experience that we could have. We hope to have an opportunity to serve you again.

May 18, 2021

Knowledgeable, professional and personable - I enjoyed the process and experience buying a vehicle here at Heartland. Kayla was great to deal with - highly communicative. Very satisfied. More

by MRVt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Wagner
May 25, 2021 -

Heartland Toyota responded

Thank you. We appreciate your kind review of Heartland Toyota and hope you will visit again soon. As a valued customer, we look forward to taking care of your needs in the future. Until we see you, take care!

May 18, 2021

Communication was terrible and it was the slowest process ever! It was Costco pricing so it shouldn’t have taken 3+ hours to complete paperwork. No one went through the vehicle with us to show us any feature More

by skllpeck
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Gardner, Alexis Wagner, Lora Zinter, Taylor Sharpes, Jake Batchelor
May 24, 2021 -

Heartland Toyota responded

We appreciate you taking the time to leave your feedback. We're sorry that you feel we didn't provide you with the best experience that we could have. We would like an opportunity to address your concerns and work together towards a solution. Please reach out to us at (360) 377-1200 so that we may attempt to move your experience in a more positive direction.

May 17, 2021

Bryan was amazing to work with. Very knowledgeable and professional. He did a great job explaining details and advantages to different models and styles of what we were looking for. Justin in finance did More

by GamerFamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Briana, David Bryan, Justin Valdez
May 17, 2021 -

Heartland Toyota responded

We hope to see you again soon at Heartland Toyota. Until then, take care!

May 17, 2021

We had a great experience working with David Bryan and the other members of the Heartland Toyota team in the recent purchase of our Highlander. Great customer service and very professional. We feel we a More

by tjlacey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Hiltabrand, David Bryan
May 17, 2021 -

Heartland Toyota responded

We hope to see you again soon at Heartland Toyota. Until then, take care!

May 17, 2021

Great customer service, very thorough, knowledgeable, and professional. Chris worked with me when I leased my Toyota Tacoma back in 2018. That experience made me push my parents to work with West Hills, whic More

by Kyle.knowles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Waldo, Chris Strobel
May 18, 2021 -

Heartland Toyota responded

Thanks, Kyle, for the wonderful review of Heartland Toyota. We appreciate you taking the time to leave your feedback and we look forward to seeing you again soon!

May 14, 2021

I have always liked the Toyota dealership. They are so friendly and so willing to work with each customer. I've got to say Rabar Ali is the best sales person I have ever dealt with. He listened to all my More

by harley_joanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rabar Ali
May 17, 2021 -

Heartland Toyota responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Heartland Toyota.

May 14, 2021

Very happy working with Chris Strobel at Heartland Toyota in purchasing a new car. Low key, knowledgeable and no pressure. Chris and all the folks at Heartland made buying a car a positive experience. More

by Vinny
Recommend Dealer
Yes
Employees Worked With
Chris Strobel, Jake Batchelor
May 17, 2021 -

Heartland Toyota responded

We appreciate the five stars! Thank you for rating Heartland Toyota and have a great day.

May 11, 2021

Because of my salesman, David, this was the best experience my wife and I have ever had, purchasing a new vehicle. I would highly recommend David to my friends and family. More

by Kennedy915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bryan
May 12, 2021 -

Heartland Toyota responded

Thank you for your five-star review. Our team at Heartland Toyota always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

May 09, 2021

Always happy with Heartland staff. Especially enjoy James. And Caleb did a good job of fixing us up with the truck my son has wanted along time. Wish Toyota would come out with a BIIIIIIGGGGG truck lik More

by thompsonnancy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Alameda, Caleb Gardner, Justin Valdez
May 10, 2021 -

Heartland Toyota responded

Thank you so much for your review of Heartland Toyota! We truly appreciate the feedback and hope to hear from you again.

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