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Hebert Jeep Chrysler Dodge Ram

Natchitoches, LA

Overview
Employees
Reviews
Vehicles
4.8
429 Reviews
In the market for a new car in Natchitoches, LA? At the ALL NEW Legacy Chrysler Dodge Jeep Ram, our team understands the importance of helping you make the right decision for you and your family. It is our commitment to you to exceed your expectations and provide superior red carpet service while visiting our dealership. Your priorities are our priorities.
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1882 Hwy 504

Natchitoches, LA

71457

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Showing 429 reviews

April 12, 2024

Took my truck there several times. Always done a fantastic job and nice. Best dealership I know for professionalism and southern charm. More

by johnprather340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your high praise towards Hebert Jeep Chrysler Dodge Ram's professional team and welcoming atmosphere. Your truck is always in good hands here. Thank you for your positive review and rating.

Helpful
April 01, 2024

Awesome job! !! I appreciate the diligence to fix my car. Thank you all so much. More

by James and Katrina Evans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bartle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bridget in Service
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're content to hear you valued our attention to detail at Hebert Jeep Chrysler Dodge Ram. Thank you for your review and rating.

Helpful
March 25, 2024

Bridgette and the team in Natchitoches are great! She always tries to help my family out with service, even if they are super busy and short handed. They usually are short on rentals, BUT she does no More

by JacobNeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgette, and the service team
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Helpful
March 25, 2024

Staff was helpful, professional, and courteous. They were responsive to all of my questions and concerns . More

by ha.wiggins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristopher Perritt
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hebert Jeep Chrysler Dodge Ram appreciates your kind words. We're glad our team was able to assist you with your questions and concerns. Thank you for the great rating.

Helpful
March 23, 2024

Bridget provides excellent support services and she’s knowledgeable about the services I needed performed More

by kclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're glad our team could assist you in your needs at Hebert Jeep Chrysler Dodge Ram. Their knowledge always aids in the best outcome possible. Thank you for this positive acknowledgement.

Helpful
March 17, 2024

SERVICE DEPT WAS VERY GOOD, PROFESSIONAL. HAD OIL CHANGE AND TIRE ROADTATED. ALSO HEAD LIGHTS ADJUSTED More

by DAPOSPISIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Perritt
5.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate hearing about your experience with our service department at Hebert Jeep Chrysler Dodge Ram. It's good to know that our oil change, tire rotation and headlight adjustment was up to par. Thanks for your feedback.

Helpful
March 12, 2024

Terrible service and rude staff. I'll never be back! Sold my Jeep! Never again. More

by rustybrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
friendemic friendemic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : service
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Customer satisfaction is our top priority. I would like to learn more about your recent experience here at Hebert Jeep Chrysler Dodge Ram, and the level of customer care you received. Please email me your contact information at your earliest convenience so we may discuss this further. Sincerely, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
March 11, 2024

Service was absolutely extraordinary. They were very timely. Extremely considerate. They provided coffee and snacks while they changed the oil and checked with me before continuing servic More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We appreciate your feedback on Hebert Jeep Chrysler Dodge Ram's service team providing timely oil changes and snacks. We value open communication with our customers regarding their vehicle needs. Thank you.

Helpful
March 11, 2024

Very disappointed. . poor planing on jobs.. seems to be understaffed... the service writer did a good job.. she keep me informed and tried to be courteous.. I made a app More

by msv1184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Bartle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Perritt
3.0
This rating includes all reviews, with more weight given to recent reviews.
rick fleming
3.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

Hello, Your feedback is important to us here at Hebert Jeep Chrysler Dodge Ram. It is a delight to know that our Service Team was communicative and courteous to you, however, I would like the chance to speak with you about your overall experience regarding the appointment schedule and wait time for the repairs performed on your vehicle. Could you email me at your earliest convenience to discuss this? Thank you, Mark Hebert Dealership President mark@hebertstandc.com

Helpful
March 04, 2024

The service advisor was absolutely wonderful. She was exceptionally respectful and helpful. I will continue to be back. More

by cchenevertatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recognize any of these names but it was a lady service advisor.
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Apr 13, 2024 -

Hebert Jeep Chrysler Dodge Ram responded

We're pleased our service team could assist in making your experience with Hebert Jeep Chrysler Dodge Ram a rewarding one. Your continuous support is genuinely appreciated.

Helpful
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