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Heiser CDJR Sturgeon Bay
Sturgeon Bay, WI
99 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
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Showing 99 reviews
May 15, 2026
Appreciated the good and prompt customer service and new tire installation and routine maintenance for my 2010 Town and Country. tire installation and routine maintenance for my 2010 Town and Country. More
by spolster07
Verified Customer
May 14, 2026
The TRUCK decides it needs to visit there. It has its own mind Well done It has its own mind Well done More
by BRENDAJOHNSONSTEVERATHE
May 13, 2026
Excellent people to work with. I felt that the team at Heiser took time to listen to what my needs were and provided me with the best solution to meet those needs. Fantastic experi I felt that the team at Heiser took time to listen to what my needs were and provided me with the best solution to meet those needs. Fantastic experience from start to finish. More
by dylanjackhanson
May 07, 2026
Friendly and competent. No. I'm all done. Please don't call again. Am I clear now? No. I'm all done. Please don't call again. Am I clear now? More
by grandpaolson52
May 07, 2026
I feel they went over the top to help me find a vehicle. They were very personable and if needed I will come back again They were very personable and if needed I will come back again More
by sillyann1961
April 29, 2026
Sales manager very kind and knowledgeable . Service people very nice and truthful Would go back Service people very nice and truthful Would go back More
by LLENSMIRE
April 24, 2026
Better level of service Good from start to finish I will continue using them for my jeep service continue using them for my jeep service More
by OFFSHOREPM73
April 09, 2026
This is my first experience and I am very happy The service dept was great service dept was great More
by cgwaterstreet
March 25, 2026
Worst mechanic car dealer I've ever been in! I went in there because I went in a ditch and I needed an alignment, and I guess they wanted to take full advantage of my situation, I went in there I went in there because I went in a ditch and I needed an alignment, and I guess they wanted to take full advantage of my situation, I went in there expecting to pay $150 on an alignment, they said I needed to replace both my inner and outer tie rods because they were 'bent and couldn't take a bolt off' and they wanted me to pay them 1,500 for it brand new tie rods which didn't make sense to me because I drove my truck for over 2 hours after my accident, and the guy was insisting on making an appointment as soon as possible and wanted to charge me for it. I said think about it and I took it to not only one mechanic, but three really respected mechanics told me your dealer is full of xxxx for trying to charge me 1.5k on something I didn't even need, as a matter of fact, the first mechanic told me you guys damaged both my tie rods by crushing it probably with a clamp or pliers. He could tell you guys struggled with it and instead you just wanted to cutoff my tie rods, put new ones in and charge me 1,500 when it was completely un necessary! Wasted my time and tried to waste my money, horrible place to take your car to, since I have a Ram and you guys specialize in them, I thought you'd be more professional More
by Alr9920029
