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Heiser CDJR Sturgeon Bay
Sturgeon Bay, WI
116 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 PM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 12:30 PM
Sunday Closed
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Showing 116 reviews
July 18, 2026
The appointment was timely and the repair made promptly. The appointment was timely and the repair made promptly while receiving very good customer service. That's very much appreciated. The appointment was timely and the repair made promptly while receiving very good customer service. That's very much appreciated. More
by AYBTOUR23
Verified Customer
July 15, 2026
Took 7 hrs to buy truck. Told to bring i on Wednesday to get undercoating,bead liner bed cover and electric installed. Came back Friday at 1 o'clock nothing done. I gat angry Told to bring i on Wednesday to get undercoating,bead liner bed cover and electric installed. Came back Friday at 1 o'clock nothing done. I gat angry and by 4 the electrical was done .took truck home waiting for the rest More
by wendell.buhr
July 11, 2026
You did a great job, not too much pressure to buy adders I didn't want I didn't want More
by jpschindler1
July 10, 2026
I've already done this, but I would like to have somebody send me a link so that I can rate the actual dealership where I bought the Lexus, which is in Sturgeon Bay, I can't seem to find that and I could not send me a link so that I can rate the actual dealership where I bought the Lexus, which is in Sturgeon Bay, I can't seem to find that and I could not do it online. Thank you my sales person was Walter and he and Brian were fabulous. More
by DNELSON4WORK
July 10, 2026
Superb customer service. Get him a big pay raise! He goes above and beyond to help and explain what's going on. He assisted me in a great way to help get a goodwill warranty Get him a big pay raise! He goes above and beyond to help and explain what's going on. He assisted me in a great way to help get a goodwill warranty as well. More
by BREWERFAN3
July 07, 2026
Rick ran himself ragged fighting us different vehicles to try. After some service issues, Ian from that department was willing to make things right. Very pleased with his response. try. After some service issues, Ian from that department was willing to make things right. Very pleased with his response. More
by doorsing2000
July 01, 2026
It took weeks for this car to get fixed, there 4 1/2 weeks, didnt contact me regularly for when things coming in or things missed on reinstall when dropping the car off. Missed container for radiator fl weeks, didnt contact me regularly for when things coming in or things missed on reinstall when dropping the car off. Missed container for radiator fluid, failed to put in parts that were in car, next to the battery they should have taken for core. Did replace my pcm and cruise like i asked tho. Shocked what was done for 2k spent, just felt like it took too long, and a container missed despite going past it each time the hood is opened, More
by moccoman
June 29, 2026
Kyle was personable, knowledgeable and attentive to servicing my vehicle. Under the leadership of Adam Tess, I trust the Heiser service team to deliver on quality care for my vehicle. servicing my vehicle. Under the leadership of Adam Tess, I trust the Heiser service team to deliver on quality care for my vehicle. More
by Mwoods421
June 22, 2026
It has gotten better now under the new ownership, Jenny in service is great to work with and very knowledgeable in service is great to work with and very knowledgeable More
by DNELSON4WORK
