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Heiser Chevrolet GMC of Sturgeon Bay

Sturgeon Bay, WI

Overview
Employees
Reviews
Vehicles
4.0
14 Reviews
The home for Chevrolet and GMS in Door County is Heiser Chevrolet GMC of Sturgeon Bay!
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632 Green Bay Road

Sturgeon Bay, WI

54235

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Showing 14 reviews

February 08, 2026

Dealer never gave me back my $500. 00 deposit on my new vehicle!!!tried several attempts and no response More

by WALECHKA123
Recommend Dealer
No
Employees Worked With
Brian Crandall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Rehberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2026 -

Heiser Chevrolet GMC of Sturgeon Bay responded

Dear Walechka, Thank you for your business and feedback! Our customers are our highest priority, and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Brian Crandall, so we can better understand what happened during your experience.

February 07, 2026

Excellent Experience! ! Greeted at door by Marice, Service Rep and confirmed exactly what I needed done. During this time a WONDERFUL gentleman vacuumed out my truck befo More

by HARTMANW3699
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marice
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Feb 09, 2026 -

Heiser Chevrolet GMC of Sturgeon Bay responded

Dear Hartman, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Marice went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

Feb 09, 2026 -

Heiser Chevrolet GMC of Sturgeon Bay responded

Dear Hartman, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Marice went above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 24, 2026

Very good experience. Rick was very helpful in letting us check out the new (to us) Yukon that we purchased. Becky did a great job handling the paperwork and answering our More

by tony.gischia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick, Becky
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Feb 03, 2026 -

Heiser Chevrolet GMC of Sturgeon Bay responded

Dear Tony, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 20, 2026

The Heiser radio ads promise I will get great service when the serviceman assists me with my vehicle. But what kind of service will I get if the service technician is a woman? Will I get the same level o More

by asdfgh7410
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : santa claus
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Feb 03, 2026 -

Heiser Chevrolet GMC of Sturgeon Bay responded

Thanks for sharing your concerns. All our employees, regardless of gender, are trained and held to the same high standards for professionalism, technical expertise, and customer care. You can expect the same level of quality service from every technician and advisor on our team. If you’d like to discuss this further, please reach out to our Service Manager so we can address your questions directly.

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