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Heiser Chevrolet

West Allis, WI

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Employees
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Vehicles
4.1
2,146 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,146 reviews

February 09, 2024

They are taking advantage of people. We are already in a struggling pandemic, and they are charging people for services that should be complimentary More

by Ms.StarPurdle
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 09, 2024

I waited 2 hrs to get a oil change. I arrived at 9am for scheduled appt. At 11:00 they hadn't started yet. That's when she told me their getting started. People who got there after me l More

by Koconis
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 414-328-2409 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

February 09, 2024

Excellent group of people ? ? They got me in and helped right away very helpful when I had questions about my service More

by mooneysean35
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 08, 2024

The service advisors here proved to be excellent once again. They do a difficult job and do it well. Three years into my ownership and they always do their best to make things right. Well done! More

by SUSZEKDANIEL
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 08, 2024

Fast, friendly and respectful Easy to schedule an appointment and had all items that I needed replaced in stock More

by BIVEY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yes, Asha McDaniel
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 08, 2024

Mr Priewe is kind & gets me in & out fast. He knows his stuff. More

by dpriewe82
Recommend Dealer
Yes
Employees Worked With
James Priewe
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 08, 2024

Helped me in a tight spot. This is my second purchase from Heiser. I've been satisfied with them More

by darrelld1407
Recommend Dealer
Yes
Employees Worked With
Dave Shepard
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 08, 2024

Horrible No I'm done The experience sucked cost a lot of money and didn't fix my vehicle. Was without a vehicle for over a week. More

by chaunce_25
Recommend Dealer
No
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Feb 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 06, 2024

Jason made the sale simple, negotiable and fun. Asha was amazing in delivering as promised the service needed for my vehicle More

by tbeth34
Recommend Dealer
Yes
Employees Worked With
Sales = Jason Service = Asha
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Feb 12, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 06, 2024

There for an oil change. Computers in service department weren't able to print. She said she'd email everything. Never received anything. More

by PJWHITE1407
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
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Feb 12, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

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