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Heiser Chevrolet
West Allis, WI
1,878 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,878 reviews
April 25, 2024
My experience was awful. The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a m The service notes for my appointment were not read fully and clarification was not asked for until I pushed back. My services were delayed due to a machine breaking while my car was on it, which was not communicated to me until I called to figure out why there weren't updates after three days. Then, I find out later my keys were lost and the rep was not transparent about that. At one point, my entire vehicle was unaccounted for and I had to walk the lot to find it for them. The loaner was also not communicated to the team so it was not ready when I showed up to get it. Then when my car was finally ready, I left the lot and within minutes my tire was low on air showing it had not been fixed so I had to go in again. The only positive was working with Asha. She was a pleasure. More
by STEPHAK88
Verified Customer
Helpful April 25, 2024
My first time at this shop location and with a new insurance company (Progressive). I was having issues with them taking forever to approve my claim. Instead of turning me away with no vehicle to use insurance company (Progressive). I was having issues with them taking forever to approve my claim. Instead of turning me away with no vehicle to use while my car was at the shop waiting to get fixed they gave me a rental. They didn’t have to do that at all and I’m so grateful that they understood my situation and put their trust in me to let me use the rental. They also earned my trust and earned a loyal customer. I highly recommend! More
by Jordan
April 24, 2024
Work was completed in a very timely manner. Was extremely easy to schedule the appointment! Was extremely easy to schedule the appointment! More
by jonathan_ruzicka
Employees Worked With
April 24, 2024
I was treated very good nice clean waiting area also i got to have free hot chocolate got to have free hot chocolate More
by scottolson58
Employees Worked With
April 23, 2024
I have trouble speaking because of a head injury. Very hard to remember names. Appreciate the oil change and tire rotation. Very hard to remember names. Appreciate the oil change and tire rotation. More
by DALE_CURRAN2000
Employees Worked With
April 22, 2024
Very helpful and showed she cared about the situation and she was quick 10/10 she was quick 10/10 More
by asundeaira.gandy19
April 21, 2024
I trust their judgment. Work is completed in a reasonable time. Like that car gets washed. Work is completed in a reasonable time. Like that car gets washed. More
by TLOBNER62
Employees Worked With
April 19, 2024
Fast, efficient, and courteous service! I highly recommend Heiser Chevrolet. They did not pressure me and were very prompt in their responses to my questions. I am very happy with my 2024 E I highly recommend Heiser Chevrolet. They did not pressure me and were very prompt in their responses to my questions. I am very happy with my 2024 Equinox! More
by slk61079
April 19, 2024
They had my truck done on the day i brought it in for warranty Work good job! warranty Work good job! More
by greengoose78
Employees Worked With
April 19, 2024
I was very pleased with everything! Jason went above and beyond for me! I will definitely 👍 talk this dealership up!He was very helpful! He helped me figure out the best way for me to Jason went above and beyond for me! I will definitely 👍 talk this dealership up!He was very helpful! He helped me figure out the best way for me to go! More
by Stewart,Heather1017
Employees Worked With
Other Employees :
I don't see the gentleman that helped me in the finance department. He was also very helpful. Thank-you!
