Heiser Chevrolet of West Bend - Service Center

Nathan Heimerl in service is always very pleasant polite and very upbeat! Had an appointment with my car in the am and later that afternoon I was having issues, so I called Nathan! I told him the problem... and very upbeat! Had an appointment with my car in the am and later that afternoon I was having issues, so I called Nathan! I told him the problem... he said yes bring your car in right away and we will look at it! Took a couple hours but I was please the service and I always have a washed car when I leave!!! Ugh...except the last time, 18 defreeze out! More

Very satisfied with both the dales department and service. Have been going to Heiser for almost 3 years now and am very comfortable dealing with them. service. Have been going to Heiser for almost 3 years now and am very comfortable dealing with them. More

I like the people, services, and they always wash the car and the dealership is always clean. They call by my first name. That's all and the dealership is always clean. They call by my first name. That's all More

I was there simply for a service bulletin on my Chevy Volt. It was easy to make an appointment, and the service was very fast. Volt. It was easy to make an appointment, and the service was very fast. More

The service department did a poor job of informing me of my service progress (oil change, tire rotation and front end inspection). I waited over 2.5 hours. my service progress (oil change, tire rotation and front end inspection). I waited over 2.5 hours. More

Great service, plan to use Heiser again for sure. They did a complete job, communicated in a timely fashion, and did it relatively quickly. Great job! did a complete job, communicated in a timely fashion, and did it relatively quickly. Great job! More

I had to have a tire repaired on my Yukon XL and during that process the right rear mudflap was bent out of alignment and does not go back in place anymore. I don’t know how this happened but now I’ve got that process the right rear mudflap was bent out of alignment and does not go back in place anymore. I don’t know how this happened but now I’ve got a problem and I’m not very happy about it. Please let me know if you can suggest a remedy for this issue. Robert Chich Office phone 262–512-1400 Cell phone 414-530–4000 More

They always get me in right away but I’m not sure why it takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It neve takes over an hour for an oil change and tire rotation . I have an oil leak after my last visit and need to call for them to check it out . It never leaked before I had my last oil change More

Dealer was great. They fixed yet another failure of a Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences Cadillac. 👿 I will never buy another Cadillac. Just junk. Buy American? Not me. UAW. Condolences More

Always a pleasure taking my work fleet car to this dealer in the town I grew up in, even though I live 30 minutes away now. in the town I grew up in, even though I live 30 minutes away now. More