Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nathan Heimerl
Nathan Heimerl at Heiser Chevrolet Cadillac
Refer Me

Nathan Heimerl

Service Advisor

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

Contact Me
4.6
389 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

15 yrs

4.6

389 Reviews

Write a Review

389 Reviews of Nathan Heimerl

June 30, 2024

Dealership Rating
Employee Rating

I have had multiple bad experiences at Heizer in West Bend. The customer service is horrible. We will no longer be using them for service or to buy a vehicle! More

by LAURIEPECANAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
Report | Print
Jul 01, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 30, 2024

Dealership Rating
Employee Rating

I think they did a great job for what I needed them for they were very informative I appreciate all their hard work More

by vollrathjackie5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
Report | Print
Jul 01, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 19, 2024

Dealership Rating
Employee Rating

Thank you for keeping Nate in service. He was on vacation on my last visit, so my service less then normal. More

by Monica.s1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Harris , Matt service

Helpful
Report | Print
Jun 24, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 13, 2024

Dealership Rating
Employee Rating

Will was super friendly. The waiting area was clean, and they did a great job on my car. More

by WSCHELLINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Myszka, Rafael (Rafy) Rivera, Brian Crandall, William (Liam) Dooley, William Harris

Helpful
Report | Print
Jun 19, 2024

Heiser Chevrolet Cadillac responded

ear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 08, 2024

Dealership Rating
Employee Rating

Service was easy to arrange and the work done fast and my truck seems to work like it is supposed to to More

by TNRHARYCKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 12, 2024

Heiser Chevrolet Cadillac responded

Thank you for taking the time to write a review to let us know how quick and easy your experience was with us! We appreciate your business and look forward to seeing you again.

June 07, 2024

Dealership Rating
Employee Rating

I was greated and was served right away My car was serviced very very fast More

by stevo137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
Report | Print
Jun 12, 2024

Heiser Chevrolet Cadillac responded

We are so glad to hear your service visit was smooth and efficient, it's what we strive for! We appreciate your business, and that you took the time to write a review. Don't hesitate to let us know how we can help you in the future.

May 31, 2024

Dealership Rating
Employee Rating

I experienced professionalism and respect when I had my appt. The service professional asked me questions with concern. More

by CINDYWANING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 29, 2024

Dealership Rating
Employee Rating

Service department makes you feel at home and are always verry pleasant and courtious towards the customer More

by KSBAUMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

Helpful
Report | Print
Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

May 29, 2024

Dealership Rating
Employee Rating

Had to have my car in three times before it was actually fixed. The first time I waited two weeks for a part and when I called to check in on it the advisor I spoke with said the part had been there for 8 More

by DANIEL.GELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
Report | Print
Jun 03, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 262-808-2705 rafael.rivera@heiser.com

May 29, 2024

Dealership Rating
Employee Rating

Found problem and repaired the car in the time frame they said and at the price quoted before work was started. More

by donaldrabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William (Liam) Dooley, William Harris

Helpful
Report | Print
Jun 03, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
2
...
39

Dealership Inventory (205 Vehicles)

new 2024 Cadillac XT4 car, priced at $46,256
2024 Cadillac XT4
new
Stellar Black Metallic exterior
Automatic
All-wheel Drive
$46,256
View Details
new 2024 Chevrolet Equinox car, priced at $50,795
2024 Chevrolet Equinox
new
Black exterior
Automatic
All-wheel Drive
$50,795
View Details
new 2024 Chevrolet TrailBlazer car, priced at $26,942
2024 Chevrolet TrailBlazer
new
Summit White exterior
Automatic
All-wheel Drive
$26,942
View Details
used 2021 Chevrolet Blazer car, priced at $26,291
2021 Chevrolet Blazer
used
Black exterior
Automatic
All-wheel Drive
$26,291
View Details
new 2024 Chevrolet Equinox car, priced at $26,517
2024 Chevrolet Equinox
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
$26,517
View Details
used 2018 GMC Terrain car, priced at $15,305
2018 GMC Terrain
used
Quicksilver Metallic exterior
Automatic
Front-wheel Drive
$15,305
View Details
View All Inventory