Heiser Chevrolet of West Bend - Service Center
West Bend, WI
923 Reviews of Heiser Chevrolet of West Bend - Service Center
Good and I understand what is being done on my car. The time I’m at Heiser gives me the opportunity to talk and ask questions and get a good understanding of the the car care that is being applied to my The time I’m at Heiser gives me the opportunity to talk and ask questions and get a good understanding of the the car care that is being applied to my car. This gave a better insight and confidence To call in when an event occurs when I’m out on the road. More
Service was easy. I leased my Equinox from Heiser and take it there for service, because I know they will be careful with it and do the job right. I leased my Equinox from Heiser and take it there for service, because I know they will be careful with it and do the job right. More
As I hoped it would be. Had vehicle in for new tires, oil change, and new battery Service was delivered as advised it would be. Have used this dealer exclusively and will c Had vehicle in for new tires, oil change, and new battery Service was delivered as advised it would be. Have used this dealer exclusively and will continue to do so. More
Very good Warranty work all went well 6 vehicle bought or leased here very friendly will give them a chance for future vehicles thank for the good job. Warranty work all went well 6 vehicle bought or leased here very friendly will give them a chance for future vehicles thank for the good job. More
Oil change Very pleased with oil change, was done on time, happy with service, as they called when it was ready. Will come back again when service is required Very pleased with oil change, was done on time, happy with service, as they called when it was ready. Will come back again when service is required again More
Fast and Easy I made my appointment online for my vehicle's first oil change and tire rotation. It was super easy! When I arrived I was asked if I was waiting or ne I made my appointment online for my vehicle's first oil change and tire rotation. It was super easy! When I arrived I was asked if I was waiting or needed a ride to work. I had a ride, but how convenient it would have been if I didn't. When I came to pick it up my car was sparkly clean! Even though this wasn't the dealer we purchased our car from, we will continue with their service department and seriously consider them with our next purchase. More
As Always - Outstanding Experience Brought our Impala in for the 100,000 mile service. They discovered a bad wheel bearing which helped save us from a breakdown somewhere down the road Brought our Impala in for the 100,000 mile service. They discovered a bad wheel bearing which helped save us from a breakdown somewhere down the road. Nate was outstanding! More
Very disappointed Your service department wouldn’t fix our parking brake; suggested replacing brake calipers, rotors pads. A second opinion confirmed these items didn’ Your service department wouldn’t fix our parking brake; suggested replacing brake calipers, rotors pads. A second opinion confirmed these items didn’t need replacement. More
A+ Service Friendly and knowledgeable service people who always answer your questions and address concerns-follows up with issues that were not discussed. Hone Friendly and knowledgeable service people who always answer your questions and address concerns-follows up with issues that were not discussed. Honest, helpful. Been dealing with Heiser for years and happy with service. More
Cargo Mat I only went to pick up a cargo mat that I had ordered using my Chevrolet rewards points. Seemed to be a hassle because at first they couldn’t find it I only went to pick up a cargo mat that I had ordered using my Chevrolet rewards points. Seemed to be a hassle because at first they couldn’t find it then when found had to go to Service Dept. for paper work and then had to wait for Parts Dept to do their paper work where I had just been for 20 min. So overall a hassle and a long time to just pick up an order. Think this process could be streamlined a bit. More