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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,395 Reviews

1,395 Reviews of Heiser Chevrolet - Service Center

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July 22, 2021

I received three texts and as many emails about my service appointment but when I arrived on time they had no idea who I was or why I was there. They then send me an email I missed my appointment aft More

by FKEBSALES
Customer Service
Recommend Dealer
No
Employees Worked With
Other Employees : Vladimir Gadelev
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com if you have any additional feedback or concerns.

July 21, 2021

Made an appointment to fix a leaky tire. Arrived for my appointment and rather than sending me home, they took care of the leaky valve stem right away. Only took about 40 minutes. My only concern wasThey f More

by cindypilarski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 27, 2021 -

Heiser Chevrolet responded

Dear Cindy, Thank you for your valuable feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. If you have any additional concerns regarding your tire, please feel free to reach out to our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 20, 2021

I am fussing about my corvette and your service department goes out of their way to make sure everything is done right, great people, service More

by MEl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Jul 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 20, 2021

Everyone here is friendly and welcoming. Shawn C. The advisor in the service department took care of all my needs and explained things to me about my vehicle that I understand. Thank you! More

by RANETTA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 23, 2021 -

Heiser Chevrolet responded

Dear Ranetta, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 16, 2021

We are always happy with service for anything we need done. Pleasant people and always do a good job. As far as sales, Dave Shepard is our go to guy for many years and has always done the best he can for More

by Monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese, Service Team, Shawn Christian
Jul 23, 2021 -

Heiser Chevrolet responded

Dear Monty, Thank you for the positive feedback! We are thrilled to hear that you enjoyed your experience with Dave and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

July 13, 2021

Everyone is always helpful, kind and professional. The technicians and management has always went the extra mile to make sure all of my service needs are met. More

by LUNYE4SHORT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2021

Shawn is the best, service is always great. Came in to have my AC fixed and they noticed a few other things and just took care of them while I was there. More

by tiedyetara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 11, 2021

They are awesome they do good work I will be going back for every service and when I am ready to get a new truck More

by Wunder77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mary Ann Scaffidi, Mike Catanese, James Priewe, Service Team, Shawn Christian
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

July 09, 2021

Very helpful, very thurough.Temporarily removed thing in Very helpful, very thurough. Temporarily removed thing in car to have access to needed areas and returned everything where it was. Very willing to d More

by DILIBERTIDANIELJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 14, 2021 -

Heiser Chevrolet responded

Dear Daniel, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jul 27, 2021 -

DILIBERTIDANIELJ responded

I did not authorize it for publication on your web site. Only for feedback for your service staff

July 06, 2021

Customers for over 20 yrs. Great service and always friendly. Pricing is competitive and if any issues, they resolve quickly. 25 word minimum is irritating! More

by Rsimon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jul 07, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are thrilled to hear that you've continued to have a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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