Back

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,398 Reviews

1,398 Reviews of Heiser Chevrolet - Service Center

Sort by
February 05, 2021

I have lost confidence in the service department. You all find things wrong with my vehicle and it is always 1500 dollars or more each More

by MRSJOHNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I returned 3 times for the problem spent 2000 dollars and the front end clunking noise is still present and now there is a new sound in the front passenger side that wasn’t present when we first brought it, Mark McCabe
Feb 05, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

February 01, 2021

Friendly employees very well organized. The wait time was a little longer that hoped. There was an older gentleman in front of me when i was dropping off my car. who seemed to have questions a d concerns More

by NANCYBALTHAZOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Feb 01, 2021 -

Heiser Chevrolet responded

Dear Nancy, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 31, 2021

Great job servicing my 09 Chevy Malibu. Mark was really nice and professional. I felt comfortable leaving my car in his care. I will continue having my car serviced here. Thank you More

by Vickie F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Feb 01, 2021 -

Heiser Chevrolet responded

Dear Vickie, Thank you for the kind words! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 29, 2021

Shawn is always friendly every time I come in. He is always smiling and ask about my day. Even with the mask I can tell he is still smiling. He is a joy to see when I come in. The staff does an excellen More

by Tonya C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Feb 01, 2021 -

Heiser Chevrolet responded

Dear Tonya, Thank you for the kind words! We are thrilled to hear that you've continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 28, 2021

I bring my vehicles here because they do what they say their going to do. If there is a rare occasion when a surprise pops up, it is explained in an understandable manner. I have a feel of confidence doin More

by blasecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese
Jan 29, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you've had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 26, 2021

(Nice job nice job nice job nice job thanks thanks thanks i will be back forget written reviews twenty five words rateing is more important then your 25 word review THANKS More

by nantonicci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Mark McCabe
Jan 29, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 19, 2021

I had been bringing my car to them for quite some time I had been bringing my car to them for quite some time and they never bothered to tell me that there was a recall on my vehicle. When I brought up th More

by Concerned
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

January 19, 2021

I was disappointed that I didn't get a free car wash like they used to do but otherwise it was good service. My car was done in a timely manner. More

by S_KISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. If you have any additional questions or concerns about your visit, please feel free to reach out to our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com. We greatly appreciate your business and hope to see you again in the future. Happy driving!

January 19, 2021

Heiser Chevrolet. Has been great to us. They have taken care of our 2017 Silverado with kid gloves. And we won’t go anywhere but Heiser for maintenance on our truck. Heizer Chevrolet is family. More

by USMC1976.RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and hope to see you again in the future. Happy driving!

January 15, 2021

They have a very good staff of service writer's, they have been outstanding to work with Shawn,Mark and Mike.all work is done on time I would recommend More

by ramcalhoun
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Mark McCabe, Shawn Christian
Jan 21, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and hope to see you again in the future. Happy driving!

...
116
...