Back

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,394 Reviews

1,394 Reviews of Heiser Chevrolet - Service Center

Sort by
August 18, 2020

Always a good experience with friendly service. They also communicate any other issues they noticed and/or maintenance that maybe needed. Car always comes back clean and ready to go. More

by zokes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Aug 19, 2020 -

Heiser Chevrolet responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

August 13, 2020

I purchased two car from Heiser and the service was and still is great from my salesman Willy Lumley to my service advisor Mike Catanese were the reason I bought my second automobile More

by ddix0
Recommend Dealer
Yes
Employees Worked With
Willie Lemle, Mike Catanese
Aug 14, 2020 -

Heiser Chevrolet responded

Thank you for your business and positive review. Our customers are our highest priority and we are pleased to hear you had a great experience in both our sales and service departments. We look forward to working with you again in the future. Have a great weekend!

August 13, 2020

Great staff with a very high experience Prices are Great staff with a very high experience Prices are wonderful can’t complain Very easy to schedule an appointment They get the job done in no tim More

by loard_dodo
Recommend Dealer
Yes
Employees Worked With
Mark McCabe, Shawn Christian
Aug 14, 2020 -

Heiser Chevrolet responded

Thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

August 12, 2020

Shawn in the service department is top notch. Always honest with me and ready to help out with advice and keeping me updated with what's going on with my car while I wait. More

by jamurphy9786
Recommend Dealer
Yes
Employees Worked With
Shawn Christian
Aug 13, 2020 -

Heiser Chevrolet responded

Thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased you had a great service experience with Shawn. We look forward to working with you again in the future.

August 05, 2020

A good experience. The problem was fixed in a timely fashion and everything that was being done was explained to me. The service department is one of the reasons I have More

by BBOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 06, 2020 -

Heiser Chevrolet responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

August 03, 2020

The communication was horrible and I wasn’t happy with any of it but being in the industry I don’t want to screw anyone. More

by Thoffman
Recommend Dealer
Yes
Employees Worked With
Peter in service, Mike Catanese, Service Team
Aug 03, 2020 -

Heiser Chevrolet responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. We value all feedback and use it to better our business and our employees. I have sent your feedback to the Service Manager Quinn Mihalski. Please reach out to him directly by phone at 414-328-2447 or by email at qmihalski@heiser.com with additional feedback about your experience!

August 02, 2020

Quick service and great people. Will always come back to the dealer for service. Ever since I purchased the vehicle from here I have felt like they truly care about what they do for their customers! More

by RRSSLL57
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 03, 2020 -

Heiser Chevrolet responded

We are so happy you had a great service experience! We appreciate your business and your review. Have a wonderful day.

August 01, 2020

I would rate them higher but they guessed wrong regarding the problem with my left rear turn signal. I replaced it for $449.00 & it was still malfunctioning. More

by bell-white
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 03, 2020 -

Heiser Chevrolet responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager Quinn Mihalski to look into this further. In the meantime, please contact him directly by phone at 414-328-2447 or by email at qmihalski@heiser.com

July 31, 2020

Always on time polite and courteous Advise of any problems. Advise of needed maintenance..advice of any change in amount due. Contacted insurance for air conditioner issues More

by Jacqueline
Recommend Dealer
Yes
Employees Worked With
Service Team
Aug 03, 2020 -

Heiser Chevrolet responded

Jacqueline, thank you for your business and your high recommendation score. Our customers are our highest priority and I am pleased to hear we have exceeded your expectations. Have a great day!

July 30, 2020

oil change, tire rotation I bought the 2012 Traverse new from Heiser and have had them service the car since then. Great staff - friendly, courteous and professional. Work done More

by DMERRITT33US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Shawn Christian
Jul 30, 2020 -

Heiser Chevrolet responded

Thank you for your loyal business and kind words. We are happy we are able to continue to create positive and memorable experiences for you. We look forward to working with you again in the future.

...
124
...