Heiser Chevrolet - Service Center

AWESOME! I was in and out on time. Timing and good work mean Timing is everthing to me. Was in and out on time. Friendliness and making me feel comfortable about the service is also a plus. Loop Timing is everthing to me. Was in and out on time. Friendliness and making me feel comfortable about the service is also a plus. Loop More

A ok job Got the car in had to be towed in a ok service Quinn got a sign to a service writer was done in one day which was great. Got the car in had to be towed in a ok service Quinn got a sign to a service writer was done in one day which was great. More

Service with a smile I took my car in for service because my battery was not holding a charge. Mike was able to get me in and asses the issue. He came back to me with the I took my car in for service because my battery was not holding a charge. Mike was able to get me in and asses the issue. He came back to me with the evaluation of the battery and a full inspection of the vehicle. They replaced the battery, which was under warranty and made me aware of all the wear and tear of the vehicle. When you drive your car daily, you become accustomed to the changes and often don’t see the missing lights and turn signals. Mike made me aware of the light bulbs, wiper planes and ball joint that needed to be replaced. Upon picking up my vehicle, it was washed and ready to go. Now I feel like I am driving a new car. More

Prompt and professional. I have been going to Heiser since 2009 and I have never received anything less than great service. The staff is always so friendly and knowledgeable. I have been going to Heiser since 2009 and I have never received anything less than great service. The staff is always so friendly and knowledgeable. Keep up the great work! More

Service was great! As always the team was great. The communication about the issues with the vehicle, the length of time it took to repair and working with us to insure As always the team was great. The communication about the issues with the vehicle, the length of time it took to repair and working with us to insure everything is done in a timely matter. More

Great service As always the team was great. I will continue to use this facility for all of my service needs. Thank you to the entire staff. As always the team was great. I will continue to use this facility for all of my service needs. Thank you to the entire staff. More

Dependable and great to work with So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work So far all of my dealings with Heiser Chevrolet in West Allis have all been very positive. We have always been treated cordially and any service work that we have had done was completed correctly and was done in the time estimated to complete the work. More

Oil Change When I bought my car, I prepaid for my oil changes. They did a good job. I enjoy the opportunity to use the WIFI and get work done, while eating popco When I bought my car, I prepaid for my oil changes. They did a good job. I enjoy the opportunity to use the WIFI and get work done, while eating popcorn and drinking a mocha More

Service survey Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly Appointment was to my schedule and work performed was to my expectations .Never a issue when I get service and if there is it’s handled correctly More

extremely disappointed after buying many vehicles I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the v I brought my 2018 Silverado in for an oil change and to check a check engine code that occurred a week earlier. I also asked if they could wash the vehicle. The service adviser told me what the cost of oil change was and that they would also put a $99 dollar charge to read the code but wouldnt charge me if they didnt do any work. I was advised that there was a bad bank of injectors that they were recommending an $1100 replacement. disappointing on a truck 19 months old even though it has 67K miles. I said I did not want to replace now. However, I was still charged the $99 code charge which I was under the impression I would not be charged. I asked the Adviser and he said there was nothing they could do about the charge. I explained he was going to lose my business and all future purchases if they did not help. He said he couldnt. I asked him to go tell my sales rep Dave why I would not be purchasing anymore vehicles from the dealership. When I walked out to my truck I was thrilled to see my truck had not been washed either. Terrible service, you have lost a customer for good. More