Heiser Chevrolet - Service Center

Heiser Chevrolet in West Allis made me feel like a king! Dan #1, the customer service agent whom I called and met the next day in the morning was supreme in his customer service professionalism. He answered Dan #1, the customer service agent whom I called and met the next day in the morning was supreme in his customer service professionalism. He answered every question I asked to more than my satisfaction. Nick in the parts department was the one who, because of his pleasant manner over the phone and through email, was responsible for me first going to Heiser Chevrolet in West Allis, WI. Dan #2, the driver who took me to and from my workplace was a gem in the pleasantness and conversation department. Ashley in payments at the end of the day was a bright star at the end of our respective work days--she, too, explained everything about the final payment in detail with youthful articulation and kindness. Heiser Chevrolet in West Allis is indeed the way to go when your car is crying for attention of any kind. Thanks so much to all! More

Service Review I have gone to Heiser since I bought my vehicle.Great people especially Mike in service. He is always looking out for me and letting me know the best I have gone to Heiser since I bought my vehicle.Great people especially Mike in service. He is always looking out for me and letting me know the best way to do things. More

Replaced engine They did a good job putting my engine in but because my service rep is my daughter they had to be influenced by my daughter to get it done. I spent 48 They did a good job putting my engine in but because my service rep is my daughter they had to be influenced by my daughter to get it done. I spent 4800. Got my Car on Friday 7/3/2015 try my a/c on Saturday didn't work told my service representative she made a appointment for me on Monday had it fixed. Heiser Chevy preform up and beyond my expectations. I would tell everyone about my experience that they have any trouble with their car go there. More

Excellent customer service!! I recently had some major issues with my brakes and made an emergency stop at Heiser Chevrolet. I was greeted by two very nice sales associates that w I recently had some major issues with my brakes and made an emergency stop at Heiser Chevrolet. I was greeted by two very nice sales associates that were very kind in my stressful situation and got me hooked up with the service department. The service department folks were very helpful and knowledgeable. I would highly recommend to anyone to go there for both sales and service! Thank you to everyone there! More

Heiser rocks I have always had nothing but positive feedback for all the work done on my car. Good quality work done, even on the 4th throttle body that was done t I have always had nothing but positive feedback for all the work done on my car. Good quality work done, even on the 4th throttle body that was done today. Customer service is on point and I'm proud to take my car to Heiser to get it worked on. Hopefully, I'm done with my issues now and I won't have to see y'all for awhile. Dan in service advised me well on the issue at hand, and now I feel like an expert when it comes to looking for signs of a malfunction. More

Great! I came to the dealer from a bad situation with a previous mechanic and I could not have been more thankful for the job that they did! They were throug I came to the dealer from a bad situation with a previous mechanic and I could not have been more thankful for the job that they did! They were through, explained the problem and what they were doing and gave me all of the options so I could make an informed decision. To top it off, they were ridiculously fast too! Thank you! More

Phenomenal Customer Service Hi have been to Heiser Chevrolet 3 times for general maintenance work and every time I have found the customer service to be EXCELLENT regardless of w Hi have been to Heiser Chevrolet 3 times for general maintenance work and every time I have found the customer service to be EXCELLENT regardless of which service rep I've had to deal with. Most recently I worked with Daniel Gandt and his communication and service surpassed expectations. Their Preferred Owner program is also VERY worth it. Sign up and you'll receive some great credits for future service and purchases. Highly recommended!! More

Excellent Service Mike Catanese, Service Advisor at Heiser Chevrolet has handled my service twice in the last month. I am extremely pleased with the service. Having b Mike Catanese, Service Advisor at Heiser Chevrolet has handled my service twice in the last month. I am extremely pleased with the service. Having been in the service industry most of my life, I realize that it is not easy to deal with people at times. Mike always seems to have that smile on his face. It is people like this that make people return again and again. Thank You Mike Catanese !!! More

Outstanding Friendly Service We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started o We have had such a wonderful experience with all involved at Heiser they made us feel like family. We had a service issue with our car that started over a year ago. We had this issue fixed we thought & the issue came up again a few months later. Heiser & GM tried diligently to fix the problem with the car. We worked with Quinn, Dan & Brian. After many hours of hard work & thought into this problem they were always considerate to us even when we got so discouraged & frustrated because they could not figure out how to fix this issue. GM made a decision this was not fixable and offered to buy back the vehicle. We took the offer & purchased another vehicle. This was a three month process from beginning of trying to fix it to the repurchase, to buying a new vehicle. We have never worked with such caring people in our life. We could not have asked for better service & people to work with. We are very very HAPPY in the end, More