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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,417 Reviews

1,417 Reviews of Heiser Chevrolet - Service Center

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June 24, 2024

The crew at Heiser is always friendly and always takes care of us! Would (and do) recommend them to everyone. More

by samtretow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : PJ Geboy, Megan Shulta
Jul 01, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 22, 2024

I greatly appreciate that I have always had friendly and efficient service from Heiser at an affordable price. More

by BARTLEYM33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Kroening, Megan Shulta, Asha McDaniel
Jun 24, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 22, 2024

Great service and timely manners. Clean lobby , refreshments, clean bathroom , nice cars. The employee there are nice. More

by nellyishere08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Kisiel
Jun 24, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 20, 2024

Very knowledgeable, friendly people that take care of their customers and what I see is honesty in there staff and Mechanics and they use quality parts, which is very important. More

by reversmann22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio , Asha McDaniel
Jun 24, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 17, 2024

Really appreciated being able to bring my car for repairs on a Saturday with such short notice. More

by schultzlisa75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Darling
Jun 19, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 16, 2024

It was frustrating to supposedly need things done/changed they said. Have to trust them but it can be hard when it comes with huge price tag-only good thing is they found rebates that significantly decreased More

by DMARTIN928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Asha McDaniel
Jun 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 13, 2024

very pleasant to work with, Asha was super nice and went the extra mile to assure me that my car was taken care of. she did DTC code test for me and explained what needed to be done later. thank you for More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asha McDaniel
Jun 19, 2024 -

Heiser Chevrolet responded

Tim, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 13, 2024

It took a while for them to figure out the problem, but eventually they found the solution and when they did it was fixed quickly. They were very friendly and helpful,and I would definitely recommend them More

by Jeljhighman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Asha McDaniel, Nicole Darling, Michelle Kisiel
Jun 19, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

June 11, 2024

I had my front brake pads and rotors replaced memorial weekend. I started hearing a rattle 2 weeks after the brakes were replaced. I took the car in on 6/7 and was told the brake pads that were put on my More

by JOLYN_HAUGEN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Asha McDaniel, Michelle Kisiel
Jun 12, 2024 -

Heiser Chevrolet responded

Jolyn, we are so sorry you had such a confusing recent experience with us. Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Rafael Rivera General Manager 414-328-2409 rafael.rivera@heiser.com

June 05, 2024

Body shop manager Andy did a fantastic job repairing my car. He was very professional, polite and kept me updated on the progress of my car. I would highly recommend Heiser body shop for your cars collisio More

by Rafael Gonzalez jr.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body shop manager Andrew Arndt
Jun 06, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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