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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews
Call Service Center (414) 327-2300

1,391 Reviews of Heiser Chevrolet - Service Center

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December 13, 2023

Heiser Rocks Absolutely! !!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended Heiser Rocks Absolutely!!!! Highly recommended More

by DAVIDAJ323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 21, 2023 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 08, 2023

Great clean environment and service advisors were well informed with the update of my service. More

by tveit2man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 07, 2023

Outstanding service advisors mechanics are excellent waiting area for customers is excellent I don't know what else to say More

by mschneller92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Asha McDaniel
Report | Print
Dec 12, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2023

Great experience. Done I don't want to do this anymore. Please do stop texting me. More

by DUCKEYSUE
Recommend Dealer
Yes
Employees Worked With
Idk - I forgot. They were very nice and informative.
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 05, 2023

Felt unwelcome was like walking in a place u kno u're not welcome at More

by DWILKERSON98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Shulta, Hadeel Abujaber
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 05, 2023

Friendly and efficient Easy to get appointments Staff is friendly and efficient Get things done as scheduled More

by JOLYN_HAUGEN
Recommend Dealer
Yes
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Jolyn, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 04, 2023

Many personnel changes over the past several months. Challenging to adjust to new personnel and knowing who to go to, and who to trust with our vehicles. More

by THEZETTELS
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 04, 2023

I’ve been going through Heiser for five years. Everybody’s always been wonderful and very helpful and I would stick with Heiser for buying a car any day. Sales person was nice always return my cal More

by cherriebehling63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Koss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Calmes, Service Team, Gary Graika, Hadeel Abujaber
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Dec 07, 2023 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 01, 2023

All the women in the service department ganged up on me when I tried to argue something More

by SATCHSJMA1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith Jacobsen
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

December 01, 2023

Worst service I’ve had in years. I have to pay to pickup my car, you break my car and I pay to fix. Left stranded at work due to no driver to pick me up, after a 5 hour wait More

by afitzroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hadeel Abujaber
Report | Print
Dec 07, 2023 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-546-8850 cindy.robinson@heiser.com

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