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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,389 Reviews
Call Service Center (414) 327-2300

1,389 Reviews of Heiser Chevrolet - Service Center

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October 06, 2022

Will not get my vehicle serviced anywhere else. Have always been very Happy with Heiser. More

by Vicari53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2022

I made an appointment to get my radio antenna replaced. When I arrived, I waited over an hour only to find out that they didn’t have the part. Why did they schedule me to come in then? More

by LP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Priewe, Megan Shulta
Report | Print
Oct 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

Oct 06, 2022 -

LP responded

I went ahead and had the antenna replaced at another repair shop. They confirmed in advance that they had the part and saved me $150 in the process. The also offered me a loaner so they could keep my car for the day in order to sneak it into their fully scheduled day and allow me to go to work. I would give them a 10/10 for customer service!

October 05, 2022

Keith is an excellent Service representative I will continue to use Heiser for service on my vehicle More

by jak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Keith Jacobsen
Report | Print
Oct 06, 2022 -

Heiser Chevrolet responded

Jak, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Keith. We look forward to working with you again in the future.

October 03, 2022

Everything completed as expected and done before the time estimate at a reasonable price. Friendly technicians,. More

by tmpomeroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 29, 2022

Car is taken in on time and is usually done on time. But have to wait for the bill. More

by AADAMCZAK
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Oct 03, 2022 -

Heiser Chevrolet responded

Dear valued customer, We apologize for the inconvenience you experienced during your appointment. It is always our goal to exceed the customers’ expectations. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

September 28, 2022

Great service, everyone’s very friendly and helpful. The only place I trust with my cars More

by RCOLLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Oct 03, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you so much for your 5-star rating! We look forward to working with you again in the future.

September 26, 2022

Great service! My car rode very nice after I picked it up and the shuttle service was nice. Cheap prices also. Would recommend to a friend More

by Daena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Priewe
Report | Print
Sep 28, 2022 -

Heiser Chevrolet responded

Daena, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 24, 2022

Heiser Chevrolet is east to do business with when having your vehicle worked on. Thanks More

by PJWHITE1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie, Mike Catanese
Report | Print
Sep 26, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 22, 2022

I had oil change and tire rotation done. Immediate saw dirty oil scuff shoe marks at driver door. Leaking oil, went back, they had stripped oil pan drain hole. (Puddle on my garage floor). More

by rangelesg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Shulta
Report | Print
Sep 26, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

September 18, 2022

Top notch service always provides fair and honest recommendations. They get the job done! Thanks you! More

by Bigdave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Megan Shulta, Keith Jacobsen
Report | Print
Sep 18, 2022 -

Bigdave responded

Thanks

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