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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,402 Reviews
Call Service Center (414) 327-2300

1,402 Reviews of Heiser Chevrolet - Service Center

Sort by
September 06, 2022

Oil change shouldn't take 4hrs poor service and would prefer to go else where More

by Quickshotz2727
Recommend Dealer
No
Employees Worked With
Mike Catanese
Report | Print
Sep 19, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait and any inconvenience this caused. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

September 06, 2022

Came in for oil change. Good service. I appreciate having work done as asked and not being pressured for doing extra maintenance not asked for. More

by MARLENE.JZIARNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot
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Sep 16, 2022 -

Heiser Chevrolet responded

Dear Marlene, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2022

Mike in service was outstanding as always. Took care of everything in a timely manner. Thanks Mike More

by PJWHITE1407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese
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Sep 16, 2022 -

Heiser Chevrolet responded

Dear PJ, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Sep 16, 2022 -

PJWHITE1407 responded

Nice!! Thanks

September 04, 2022

Mike is a pleasure to work with, always does an outstanding job. Heiser doesn’t disappoint, great place to service your vehicle. More

by RMCTEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Sep 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

September 03, 2022

I didn't have to wait long when Mike checked the car in. Friendly atmosphere. More

by Tammyzbikowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Sep 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Mike. We look forward to working with you again in the future.

September 02, 2022

Pleasant staff. Quick service. Nice space to work while waiting for my car to be completed. Very smooth process. More

by REBECCAANNSTARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know names
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Sep 06, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 01, 2022

For the past 2 decades, I have gotten Service on my 2 two 36 month lease Chevy SUVs at Heiser Chev. Obviously I believe the Service is Outstanding! More

by Andre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Sep 06, 2022 -

Heiser Chevrolet responded

Andre, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Sep 06, 2022 -

Andre responded

You're Welcome Andrew Serio.

September 01, 2022

Brought car in for metal noise and was told it was rust on brakes when that is not the issue. More

by mmilw21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
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Sep 06, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

August 31, 2022

Always treated with respect. Fast service and clean waiting area. Love that my car gets washed. More

by BUTCHERSWIFE602002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Lemle
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Sep 01, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2022

Service was prompt and completed when promised. Everyone that I had any contact with during my visit was pleasant and professional! More

by wspille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person and cashier , Megan Shulta
Report | Print
Sep 01, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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