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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews
Call Service Center (414) 327-2300

1,391 Reviews of Heiser Chevrolet - Service Center

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March 16, 2022

Clean pleasant staff in office and service area Outside safe for customers when snow on ground More

by CLIFFPEPHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Ferguson-Calmes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Scaffidi, Mike Catanese, Tim Rice, Service Team, Zach Dahms, Zach Borkenhagen, Ben Jarvis
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Mar 17, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 13, 2022

It is very easy to schedule an appointment at Heiser. Everyone is extremely pleasant and accommodating! Keep up the good work Heiser! More

by GLENWEHNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Mar 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2022

This last service was an unexpected battery issue. My Impala wouldn't start and the battery was so low that the doors wouldn't open electronically. I had my car towed to the Heiser parking lot at 10:0 More

by BUTCHER_1212.FORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinn Mihalski, Mike Catanese, Service Team
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Mar 10, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 10, 2022

This is the 3rd survey I have received for the same visit! Stop sending me these More

by WEBER.CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shulta
Report | Print
Mar 14, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! I know the surveys can be a bit cumbersome and I'm sorry for any inconvenience they have caused. Please know, Our customers are our highest priority and we look forward to working with you again in the future.

March 06, 2022

I am always pleased with the service I received from Heiser. They are timely and very informative regarding my vehicle More

by PACIFICALANC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Report | Print
Mar 07, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 06, 2022

You should delete because you are forcing people to write statements. When did a survey start having requirements More

by Mobetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2022 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

March 05, 2022

They welcomed and greeted me upon my arrival. I understood what the services and cost would be which was good. More

by Renee.hoover2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Mar 07, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 03, 2022

Took my truck in for an oil change and it was the best expierence ive had so far!! Zach the advisor was awesome and took care of me. Will be returning soon!! More

by Chrischris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Zach Dahms
Report | Print
Mar 07, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

March 01, 2022

To long to wait for your vehicle to be done waited 15 then had to go ask for the keys a lot of time wasting More

by mrfixit_0075
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Mar 02, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

February 28, 2022

Great service with excellent customer communications. Great prices compared to other local dealers. Will definitely return. More

by Miwolverines88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Dahms
Report | Print
Feb 28, 2022 -

Heiser Chevrolet responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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