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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews

1,391 Reviews of Heiser Chevrolet - Service Center

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January 10, 2022

Everyone is courteous and nice. If you have a question they will get you a answer and right away also. More

by MARILYNBOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 11, 2022 -

Heiser Chevrolet responded

Dear Marilyn, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2022

Excellent customer service. Very friendly service agent. Clear explanation of the issue and realistic expectation of how long it might take to fix. fortunately, they were able to resolve the issue within in More

by Busalka1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 11, 2022 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 05, 2022

Scheduled for an appointment at 7:30am...they never looked at my truck until after lunch. Then said it would be at least a 5 hr repair. This should have all been done at 730am. The service center re More

by BRIANWIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jan 12, 2022 -

Heiser Chevrolet responded

Dear Brian, Thank you for your business and valuable feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. Your feedback has been sent to the appropriate management in an effort to better our business and employees. Please feel free to reach out to our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com if you have any additional feedback or concerns. Thanks and have a great day!

January 04, 2022

We like the service Heiser gives us. We like the fact that wash the car after they service the car. More

by JESSICAKRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Jan 11, 2022 -

Heiser Chevrolet responded

Dear Jessica, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 03, 2022

From start to finish, it was the best service experience I've had in a long time..Keep up the good work! More

by SCHNOOKSIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Catanese
Jan 11, 2022 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are please to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 02, 2022

I came for an oil change and they forgot to fill air in tires hadtocomebacj More

by jimmyg0603
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jan 12, 2022 -

Heiser Chevrolet responded

Dear Jimmy, Thank you for your business and valuable feedback! We sincerely apologize for any inconvenience we may have caused. Your feedback has been sent to the appropriate management in an effort to better our business and employees. If you have any additional feedback or concerns, please don't hesitate to reach out. Thanks and have a great day!

December 23, 2021

Have been coming to Heiser Service for many years with all my vehicles. Not all are GM, yet all are cared for. Efficient, courteous, professional. More

by blasecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Jan 11, 2022 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2021

Great service advisors and great service. Polite and friendly service and clean and efficient work to my vehicle. More

by Jonnh32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 21, 2021

This is the best dealership I have ever dealt with. Every time I go there, everyone is so kind and they keep me updated on how much longer it will be until my vehicle is ready. More

by TIM.OBRIEN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Tim, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 19, 2021

I was able to bring my Truck in on short notice without an appt and get it fixed within 24 hrs. The service writer was very helpful. He had got the major repair done and also got a sensor replaced that the More

by bhooten01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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