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Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,391 Reviews
Call Service Center (414) 327-2300

1,391 Reviews of Heiser Chevrolet - Service Center

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December 19, 2021

The service is fast and efficient and everyone is really friendly. I recommend this dealership to everyone More

by RMATULA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team, Mark McCabe
Report | Print
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 17, 2021

Always prompt and courteous. Mike Cantanese is always professional and a joy to see. I know I can trust him to be honest with me. More

by NESGAN3
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese
Report | Print
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 16, 2021

Good customer service. But I always have to take my car back to be re-checked after I pick my car up. It's always left un-done or my check engine is on not too soon after I leave. More

by Lydia F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Catanese
Report | Print
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Lydia, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

December 16, 2021

Poor scheduling, do not answer or return calls, do not follow through with promised work More

by ERICS070
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Koss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Report | Print
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Eric, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

December 14, 2021

Best customer service! Very efficient with what my vehicle needs to stay mechanical healthy. I recommend to all my friends and family. More

by KZAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Mark McCabe
Report | Print
Dec 23, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 10, 2021

It feels like being around friends. Heiser service and sales are wonderful to deal with. They have earned my trust, it starts at the top of an organization that contributes to the community! More

by WECARE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Dec 13, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 08, 2021

Always prompt fair service as usual, thanks Mike and the whole team. We’ll be back More

by RMC895
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Catanese, Service Team
Report | Print
Dec 13, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2021

They took care of my warranty work nicely and on a timely basis without an appointment. More

by UNIVCOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark McCabe
Report | Print
Dec 13, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 06, 2021

Not a good service there. phon service and personal service and mechanical service they make me come back again More

by OSCARDEANDA_GUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shawn Christian
Report | Print
Dec 13, 2021 -

Heiser Chevrolet responded

Dear Oscar, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Quinn Mihalski by phone at 414-328-2447 or by email at qmihalski@heiser.com so we can better understand what happened during your experience.

December 05, 2021

I love this dealership, everyone is so friendly, and wonderful to work with. It is very easy to set up appointments to get service done, and they are very fast. More

by mstenshaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinn Mihalski, Mike Catanese, Service Team, Mark McCabe, Shawn Christian
Report | Print
Dec 13, 2021 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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