Helena Motors

Best Ford Dealership I have ever been too. All employee were awesome. But particularly Nicole, the lady who was working the check in at the service desk. I was 10 hours from home on a trip All employee were awesome. But particularly Nicole, the lady who was working the check in at the service desk. I was 10 hours from home on a trip to Helena when my truck broke down. Limped it into the dealership and talked with Nicole. Not only did she help me right away, she actually diagnosed the problem before they ran the diagnosis. She knew here stuff. This dealership was busy with appointments and still found a way to get me in. And they did it in half the time they told me it would take. Having Nicole up front and her mechanic knowledge, lets me know that the mechanics doing the work must really know their stuff. And they all showed that!!! Thank You for making my vacation to Helena Great!!! More

Expensive We bought a yearold Sienna, Had serious cold weather related problems with sliding doors and being unable to start the car in near zero temps. they ha We bought a yearold Sienna, Had serious cold weather related problems with sliding doors and being unable to start the car in near zero temps. they hauled it in, couldn't find anything wrong, and we got a big bill for nothing. they coulden't get the sliding doors to work in sub-zero temps, but they charged us. They probably tore the do it yourself section out of the owner's manual; why would the previous owner do that? There were other minor iritations. Then we bought a Tacoma 4X4 which may or may not have been wrecked.They didn't mention that it had, and it was all nice and shiny, so I didn't think to ask; tools at the paint several years tell, a story. Most of the paint seems normally faded, but several areas haven't faded?! If that wasn't Enough to put us off we bought tires,at a higher price than at our usual, Capitol City Tire,cause we needed?an alignment. had a flat tire and the wouldn't fix it free, as Capitol does. Iwas pissed and am every time I look at my truck, daily; So I drove it to Capitol City Tire, and they fixed it for free, even tho' I told them where I got the tires. Capitol has been doing all our tires and maintainence since. I love Toyota, but won't buy another from Hel Motors. More