Helfman Dodge Chrysler Jeep Ram
Houston, TX
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I didn’t purchase my Jeep from this dealership as my husband surprised me with one. But I did get the pleasure of working with Ray Maxa, for a short time. He was pleasant to work with. He tried to find husband surprised me with one. But I did get the pleasure of working with Ray Maxa, for a short time. He was pleasant to work with. He tried to find out what I was looking for and find the best match for me. If you’re going to Helfman ask for Ray! More
Helfman’s Service Department has HEART !!! Adam and Service Department My daughter is new to Houston and leaving a new job at Memorial Herman Hospital in the pouring rain/flooding and on her Adam and Service Department My daughter is new to Houston and leaving a new job at Memorial Herman Hospital in the pouring rain/flooding and on her way to League City when her navigation system took her off the Interstate. It was then she noticed her tire slow indicator on and turned into Hellman’s. The service dept had closed due to inclement weather but Adam and the entire service crew made her feel welcomed, fixed her tire, feed her and when the water resided hours later led her on safe route home. Adam I think you May of converted Liv’s dad from a Die hard Ford guy to a Dodge guy!!! Thank you for being kind and going beyond the call of duty!! More
Awesome service Greatly appreciate their service. Thanks to Marcos who co-rdinnated everything.l would recommend them to anyone;nce again thank you.cont the good serv Greatly appreciate their service. Thanks to Marcos who co-rdinnated everything.l would recommend them to anyone;nce again thank you.cont the good service More
Fantastic Service Cant believe how fast they fixed my car. Steven was very Professional and got me in and out real quick. Really very happy and will be back when I hav Cant believe how fast they fixed my car. Steven was very Professional and got me in and out real quick. Really very happy and will be back when I have any repairs needed. More
WORST POST PURCHASE EXPERIENCE EVER I purchased a used Mercedes from the dealership here Thanks giving weekend. We looked for a huge name dealer for a reason. I was expecting to receive I purchased a used Mercedes from the dealership here Thanks giving weekend. We looked for a huge name dealer for a reason. I was expecting to receive the upmost honest fair used car buying experience here. I was very clear ( have it in email) in asking the sales dealer if there was anything mechanically wrong I was advised there were nothing wrong with the car just cosmetic. There was also a tail light error on the car. When the salesman was asked he only advised that the car needed to be reset. After speaking with a very, rude and obnoxious sales man DENNIS FOLEY he responded “you bought your car 5 mths ago ...(Anyone who can count knows it’s been 3 1/2) what do you expect. He was uninterested in letting me speak at all. He was almost angry I was telling him about an obvious pr-existing issue. Next I spoke with a Steve Wolf - GM who I’d thought be concerned about selling of a lemon but he was also not interested in anything I had to say. Speaking over me stating the words AS IS AS AIS….. Exclaiming it is an AS IS vehicle "should I mail you what you signed? I explained I did not know about this until I took it in for a oil change at the MERCEDES DEALERSHIP- In a degrading way asked me why did I buy the vehicle , asking me why’d I wait. I tried explaining to him again that I was unaware of the oil leak and the tail light malfunction due to the fact that it was noticed for the regular service maintenance visit. This was how I knew. I explained to him I was told there were no leaks on the car and nothing mechanically was wrong. Bottom line communication with this dealership was dishonest. If I ask you about any oil leaks and mechanical issues this should be upfront. Instead it was hidden, tail light malfunction and an oil leak. They covered this up pretty well. Now we are stuck 3 mths later with a 3k repair costs while these dishonest people believe they can get away with it. I bought this 2006 car with only 61k miles. They clearly knew this was a lemon, Instead of being honest they would rather make a quick $$. Any smart business man would understand it takes just 1 person to burn to loose thousands in business, money and reputation. I expected better …… The GM STEVE WOLF is standing by " AS IS - however if I asked you is there anything mechanically wrong with the vehicle and if there are any leaks we are aware of and if I point out why is there an error on the tail light - the responses should've been honest. - Plain and simple these responses were not. More
Ask for Scott Weiner! After a year of looking at different cars, my son decided his first car would be a JEEP WRANGLER! So we headed to Helfman and started the process. Bei After a year of looking at different cars, my son decided his first car would be a JEEP WRANGLER! So we headed to Helfman and started the process. Being a single mom, I dreaded the process, until we met Scott Weiner. Scott was the easiest person to talk to. He was professional, informative, friendly, patient and responded to our calls day or night. Although the factory arrival didn't make here for Xmas , Scott was in touch with the factory and tracked it for us daily! As the Jeep arrived after he headed back to college, Scott supplied me with the name of a very professional shipper to have it driven up. THANK YOU SCOTT! More
Really willing to work with you I worked with Amelia in internet sales. She was highly professional and quite tolerable when we had to bring our 2.5 and 5.5 year old girls along. Tod I worked with Amelia in internet sales. She was highly professional and quite tolerable when we had to bring our 2.5 and 5.5 year old girls along. Toddlers are not fun in public. She was sweet with them and helped keep them entertained. She was patient with my needs and tried to get the truck I absolutely wanted. I had everything except the color I wanted but the deal she gave me was better than what was advertised. After checking on the same exact specs with numerous other dealers, they thought it had to be a scam. I'm very happy and loving my purchase. It's been about 3 months now and I have no regrets with the experience. More
Very friendly no pressure buying First Jeep I ever bought Helfmen River Oaks was very friendly and was very helpful in my jeep buying experience took there time to show me all about t First Jeep I ever bought Helfmen River Oaks was very friendly and was very helpful in my jeep buying experience took there time to show me all about the jeep More
Kreg McCabe is AWESOME Kreg McCabe is The Best!" Kreg McCabe, was my salesman at the dealership. He was very knowledgeable, listened to my wants & needs, and got me in Kreg McCabe is The Best!" Kreg McCabe, was my salesman at the dealership. He was very knowledgeable, listened to my wants & needs, and got me in my brand new 2015 Dodge Charger ! He was very helpful, Thanks again in Keep Up The Good Work#veryhappy#lovingmycar thanks to Kreg McCabe ?? ??????????. More
Great customer service Went to trade in my 13' Challenger on a 15. Had one picked out, but, something came up and I had to leave before finalizing the deal, and JJ in sales Went to trade in my 13' Challenger on a 15. Had one picked out, but, something came up and I had to leave before finalizing the deal, and JJ in sales called me later to let me know, someone else had bought the car I was looking at, (just my luck) but he had a comparable one there so back I went the next day. Turns out, it was close, but not the color I wanted, and it had a minor ding on the front fender so JJ and Kevin looked at other dealer's inventory and found one the same color as the one I was originally looking at and they went to the trouble of trading cars with this other dealer so I could get the one closest to what I wanted. It had more equipment than I wanted but they gave me more for my trade to compensate so I was fine with that. The thing that is best about Helfman is they don't play any pricing games, they tell you online how much they will sell you the car for, so you already have their "no haggle" price before you get there. If you have ever been to a dealer where they are not upfront with pricing and play pricing and various other games, then you will know this is way better. Dealt with Juan in finance for the 2nd time, he is very good also, and doesn't high pressure you into buying add-ons, just mentions them and lets you decide for yourself. More