Went to trade in my 13' Challenger on a 15. Had one picked out, but, something came up and I had to leave before finalizing the deal, and JJ in sales called me later to let me know, someone else had bought the car I was looking at, (just my luck) but he had a comparable one there so back I went the next day. Turns out, it was close, but not the color I wanted, and it had a minor ding on the front fender so JJ and Kevin looked at other dealer's inventory and found one the same color as the one I was originally looking at and they went to the trouble of trading cars with this other dealer so I could get the one closest to what I wanted. It had more equipment than I wanted but they gave me more for my trade to compensate so I was fine with that. The thing that is best about Helfman is they don't play any pricing games, they tell you online how much they will sell you the car for, so you already have their "no haggle" price before you get there. If you have ever been to a dealer where they are not upfront with pricing and play pricing and various other games, then you will know this is way better. Dealt with Juan in finance for the 2nd time, he is very good also, and doesn't high pressure you into buying add-ons, just mentions them and lets you decide for yourself.