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Helfman Ford - Stafford

Houston, TX

4.6
195 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 195 reviews

February 17, 2020

The staff is very friendly and everyone is always helpful. My service advisor Jason is always helpful and does a great job. He is by far the best service advisor I have ever worked with. He is defini More

by Adrian Robinson
Recommend Dealer
Yes
Employees Worked With
Jason was my service advisor. Awesome job as always!
February 11, 2020

Fixed air pressure sensor while I waited.Ready in less Fixed air pressure sensor while I waited. Ready in less than an hour. I have 52,000 miles on my F350 2017 and it has been the best Fird I ever owned More

by Noble
Recommend Dealer
Yes
Employees Worked With
Cory
February 07, 2020

Fish my salesman was very helpful. Got me the car I wanted at an awesome price. Marcus in finance was very informative with everything. I thank the HELFMAN FORD team for all their hard work and help. More

by Jessicathomas30
Recommend Dealer
Yes
Employees Worked With
Marcus St.Germain and FISH
January 31, 2020

Great Job! Dennis Ritterman + Staff Great Job! Dennis Ritterman, technicians and cashier all did a great job coordinating oil change, checkup, brake repair and replacement of a faulty i More

by RogerD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis & Cashier (Sorry, I don't have her name)
January 13, 2020

Service work Great service department, always take great care of me and my truck. Robert and Doug have always been on top of any issues I my have with my vehicle a More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
December 30, 2019

I never mind taking my cars into your Shop for Regular Maintence and/or Repairs.- That’s because your Service Staff, Mechanics have been Very Helpful & Nice to me. Would like to also mention; Mr. Ritti More

by Kelly.villarreal419
Recommend Dealer
Yes
Employees Worked With
Mr. Rittiman, front offices ladies, John... transportations
December 04, 2019

Great experience and service in every department that helped me to find my new truck, finance it and quickly get it set up for me More

by Doublegun63
Recommend Dealer
Yes
Employees Worked With
Fred, Dave, Gus and Sal
November 21, 2019

Bad Customer service I was warned by friends about using this online service. Of course, the nightmare came true. After they got my deposit, the communication ceased. Suc More

by Seymour Butz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
November 05, 2019

Helfman Ford was very courteous and kept me informed on my car's service. They fixed the problem promptly. They were professional and on time. More

by L Horvs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis and Craig
November 03, 2019

Well, where to start. Been a return multiple vehicle buyer here for years and had a terrible service experience last week, after towing it to helfman from across town. Took 3 days just to look at it an More

by Disaapointed
Recommend Dealer
No
Employees Worked With
Jason in service, Devo and James in sales.
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