Helfman Ford - Stafford
Houston, TX
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Easy to schedule appointment or drive to their quick-lane; friendly, knowledgeable and honest advisors; clean waiting area; vehicle maintenance service and/or repairs done in a timely manner. Dann quick-lane; friendly, knowledgeable and honest advisors; clean waiting area; vehicle maintenance service and/or repairs done in a timely manner. Danny has been my service advisors for a few years - terrific young man! More
I have been driving Ford cars forever and this dealer is the best among all Houston dealers. They never force add-ons, they are willing to negotiate price and package. This is my fifth truck through them an the best among all Houston dealers. They never force add-ons, they are willing to negotiate price and package. This is my fifth truck through them and I usually keep my truck for 5-8 years. I love their warm welcome and hospitality. In particular, Hugo GSM, Kevin, sales manager, and Vince my favorite sales expert. Scott the GM is a very nice guy too. He is always walking around making sure things are happening. This is the dealership to go to at all times More
Great service, quick and easy . The service writer was excellent and kept me informed. Also the service department was clean and my vehicle came back to me clean The service writer was excellent and kept me informed. Also the service department was clean and my vehicle came back to me clean More
I use the service department for all of the Ford Trucks I have owned over the years. Robert Blakey has alway been my service advisor. He is the best. He always keeps me informed and is very trustworthy. I have owned over the years. Robert Blakey has alway been my service advisor. He is the best. He always keeps me informed and is very trustworthy. I will not go to anyone else. More
I read a lot of these reviews before my purchase and thought there was going to be some push by the people at the dealership to leave a 5 star review before leaving as there were just to many 5 start re thought there was going to be some push by the people at the dealership to leave a 5 star review before leaving as there were just to many 5 start reviews mentioning peoples names and I thought the dealership has to be pushing employees to get reviews before you could leave but to my surprise this was not the case. I inquired about a vehicle late Saturday evening and Monday morning I had an email from Joel the sales manager and we got on the phone and I had a deal I was happy with in less than 2 minutes. Joel assigned Alex to be my guy and Alex reached out and made contact and a couple hours later my wife and I were headed to Houston. We arrived in Houston and Alex came out and met us with the vehicle keys and then Joel came out and introduced himself and 30 minutes later I was off to finance where we met Francis. I was prepared for the finance guy to try to push a bunch of stuff on me like they usually do but Francis was not pushy at all. He presented options and I decided what worked best for this moment in time and then I wrote him two checks and we were done in finance. Finally I was passed back to Alex who helped me get the car set up and loaded in the ford app and my phone linked to the car and I was on my way. Joel, Alex and Maria all followed up with me over the next day or two to ensure everything was good. This was the simplest car buying experiences I have ever had and I have bought 7 personal and business cars over the last 3 years. More
Excellent, knowledgeable, friendly and trustworthy service! Competitive prices! They have walked the extra mile for me multiple times! I highly recommend Helfman Ford service department in Stafford, T service! Competitive prices! They have walked the extra mile for me multiple times! I highly recommend Helfman Ford service department in Stafford, TX. More
We had a great experience at Helfman Ford. It was the best buying experience we have ever had. The process went smoothly and we were treated as more than just another customer. It was the best buying experience we have ever had. The process went smoothly and we were treated as more than just another customer. More

