
Helfman Ford - Stafford
Houston, TX
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Great servicing! I arrived for a battery change and oil change on a Saturday not expecting for the work to be completed the same day. The Manager that day was extremel I arrived for a battery change and oil change on a Saturday not expecting for the work to be completed the same day. The Manager that day was extremely helpful, he made me feel welcome and he agreed to fit me in immediately and completed the job in less than 90 minutes which was amazing. I appreciate the hard work you guys do and I will be a regular customer from now on at Helfman Ford. More
Excellent buying experience Excellent customer service and tremendous attention to detail. James and Ryan actually listened to what I wanted and made sure I got exactly what I wa Excellent customer service and tremendous attention to detail. James and Ryan actually listened to what I wanted and made sure I got exactly what I wanted. I couldn’t be happier with my purchase. More
John Williams was understanding of my needs, understood what I was needing and together we executed. At the end of the day I have a happy wife understood what I was needing and together we executed. At the end of the day I have a happy wife More
Great Service! I was hoping to get a survey just because I want to say what a great service advisor Corey is. He’s been our service advisor for a long time and he is I was hoping to get a survey just because I want to say what a great service advisor Corey is. He’s been our service advisor for a long time and he is always extremely helpful and keeps me advised of the status of our car. My son moved to San Antonio after college and a few times when he’s been home we’ve noticed issues with his car. He needed it to be checked out or repaired quickly while he’s home. Corey has always helped in every way he can to get the car looked at and fixed under time restraints. He is very knowledgeable, friendly, and helpful! More
Really nice experience with Jack Lowe and Helfman Ford Jack Lowe was very helpful, easy going, and down to earth. Jack profesionally took care of things throughout the whole process... Even down to wiping Jack Lowe was very helpful, easy going, and down to earth. Jack profesionally took care of things throughout the whole process... Even down to wiping off minor smuges before I received the f150 I purchased from Helfman Ford. Thanks Jack for being friendly and providing such a nice experience. More
Fantastic Buying Expereince! I highly recommend Hellman Ford! Jack Lowe and Scott Easley were wonderful to work with and provided great service. I purchased a 2018 Explorer the I highly recommend Hellman Ford! Jack Lowe and Scott Easley were wonderful to work with and provided great service. I purchased a 2018 Explorer the same day I test drove it. The price was better than other dealerships and there was no funny business with the negotiated price. Jack has been in the car business 30 years and Scott for over 23. The professionalism was spot on and reminded me of working with my father-in-law when he sold cars before he retired. Gus in finance was quick and not pushy about any of the extras. He was very efficient and nice. Thank you Jack & Scott for a pleasant experience! More
Overall Great experience!! Ken Baker was outstanding! He really worked hard at making my experience great. He was really responsive and informational with my needs. I did not fe Ken Baker was outstanding! He really worked hard at making my experience great. He was really responsive and informational with my needs. I did not feel pressured and he made sure that I was comfortable with my decision. I'm sure there are other sale people that offer the same, but I will continue to deal with Ken every chance I get. I would also like to complement Tyler in finance and Sal in accessories in a job well done. I have dealt with Sal in the past and he has always gone above and beyond! More
Great Experience!! We had a great experience buying our new vehicle and working with Marc. He was very task oriented and got us in and out quickly with great customer se We had a great experience buying our new vehicle and working with Marc. He was very task oriented and got us in and out quickly with great customer service. Definitely recommend Helfman Ford and Marc Price! More
Jack Lowe = Integrity Jack Lowe is a true professional and the only person I trust to buy my cars from! He is an expert and dedicated to his large customer base. A h Jack Lowe is a true professional and the only person I trust to buy my cars from! He is an expert and dedicated to his large customer base. A huge asset for Helfman Ford!! THANK YOU FOR EVERYTHING JACK!! More
Best purchase ever! They were professional, courteous and really aim to please. They wanted to be sure I was happy and got exactly what I wanted. The service department They were professional, courteous and really aim to please. They wanted to be sure I was happy and got exactly what I wanted. The service department is actually what led us to buy here as they are equally great! More