
Helfman Ford - Stafford
Houston, TX
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Car Buying Made Easy Ryan T. the online sales manager is definitely there to met his customers needs from finding the perfect vehicle to getting the finance just where you Ryan T. the online sales manager is definitely there to met his customers needs from finding the perfect vehicle to getting the finance just where you want them. He woks for you! Loved the family atmosphere that Helfman Ford Dealership offers. Completely happy with my new Explorer. Thank you Helfman Ford, and Thank you Ryan T. for exceeding my expectations! More
Will never purchase another car from Helfman!! After my car was a total loss due to Harvey, I purchased a 2014 Lincoln MKZ (18,000 miles) on October 7. The day I signed the papers & did another ins After my car was a total loss due to Harvey, I purchased a 2014 Lincoln MKZ (18,000 miles) on October 7. The day I signed the papers & did another inspection of the car the trunk wouldn't open. David(Salesman) told me to bring it back & they would fix it, but this took almost 2weeks. Then i noticed the top where the panoramic roof starts was fading & the panels on the back window were fading as well. I first text David & he told me when i come in to get my license plate he would bring it to the managers attention. I sent the manager(Scott Adams) an email, but after not getting a response for several days, i called him & he told me to bring it in. I took it in & he had the audacity to tell me if they had known about the fading before they would have knocked the price down. Now, i'm getting an oil change & i need 2 tires in the front....I've purchased several used cars before & this is the worst one yet, i will not recommend or would i ever purchase a car from Helfman Ford again! More
finding year end deals suv/trucks in Ford corp. system I have purchased 5 cars/ trucks from Enoch Murphy. Service is amazing. His follow up is what it takes to beat the competition in the car sales world. I have purchased 5 cars/ trucks from Enoch Murphy. Service is amazing. His follow up is what it takes to beat the competition in the car sales world. More
Great Buying Experience Kenny Baker and the Helfman dealership completed our purchase in 3 hours. We are extremely happy with the purchase experience (very painless) and the Kenny Baker and the Helfman dealership completed our purchase in 3 hours. We are extremely happy with the purchase experience (very painless) and the vehicle. More
Great Service My service rep did a great job quickly and accurately writing up my repair order. The service techs were able to restore full function to my electric My service rep did a great job quickly and accurately writing up my repair order. The service techs were able to restore full function to my electric window opener without replacing parts. More
Great Service Model I love the fact that from the moment I walk through the door to purchase this car I was treated with such dignity and respect I like the fact that th I love the fact that from the moment I walk through the door to purchase this car I was treated with such dignity and respect I like the fact that the staff was very attentive and there were no long waits or agonizing of any kind . More
Great experience Always receive good service from Robert Blakey and Helfman Ford. Been a customer for many years and am always satisfied with the services I receive. W Always receive good service from Robert Blakey and Helfman Ford. Been a customer for many years and am always satisfied with the services I receive. Would not go to any other dealership. More
My third visit to Helfman Fi D This was my third visit to Helfman Ford. Each time I worked with Mark Pete. Mark is lois pr sure and high knowledge. The whole team from starting with This was my third visit to Helfman Ford. Each time I worked with Mark Pete. Mark is lois pr sure and high knowledge. The whole team from starting with Mark to ending with financing was a great experience: More
Thank you Hellman dealers and Mr Robert. Good service experience, quick respond to our problem. Special thanks to Mr Robert who helped us, very knowledgeable and understanding with good attit Good service experience, quick respond to our problem. Special thanks to Mr Robert who helped us, very knowledgeable and understanding with good attitude. Tks SQ More
Helfman has earned my trust over the past five years. Most of my experiences with Helfman over the past five years have been routine maintenance. My last experience was a major issue with a defective bra Most of my experiences with Helfman over the past five years have been routine maintenance. My last experience was a major issue with a defective brake part installed by the factory failing. They identified the problem and fixed it at no charge to me. I won't take my car to any other dealer because I trust them implicitly. Great people, great service! More