Helfman Ford - Stafford

Great experience! Devoe was my rep. He answered all questions and made my decision-making much easier and painless. No pressure but good advice. Overall experience w Devoe was my rep. He answered all questions and made my decision-making much easier and painless. No pressure but good advice. Overall experience was very positive. More

Exceptional car and service First off let me start by saying our sales man Mr. Devoe knew his stuff ! I came just to look around to test drive cars and see what I like and ended First off let me start by saying our sales man Mr. Devoe knew his stuff ! I came just to look around to test drive cars and see what I like and ended up leaving with a new 2017 car. Mr devoe helped us out by being friendly , Attentive and a great salesman . Will definitely return through him More

New car purchase Brock and everyone on staff was very responsive, friendly, not pushy, and made the purchase experience very positive. Negotiations on final price wer Brock and everyone on staff was very responsive, friendly, not pushy, and made the purchase experience very positive. Negotiations on final price were very smooth, and Brock even helped to assist me in getting items left behind in my trade-in vehicle two days later. Would strongly recommend. More

Great experience Mark Pete was my sales representative - he was extremely helpful, straightforward and knowledgeable about the truck I was interested in. He did a gre Mark Pete was my sales representative - he was extremely helpful, straightforward and knowledgeable about the truck I was interested in. He did a great job and was a pleasure to work with. More

great My son was looking for a gray Ford Mustang with black rims. We went into the dealership and met with William Martin. William was very patient with my My son was looking for a gray Ford Mustang with black rims. We went into the dealership and met with William Martin. William was very patient with my son with finding the exact vehicle. We found the vehicle we were looking for and drove it off the lot the same day. Thanks William and Scott. More

Quick Lane Speed with which my new vehicle was serviced even though not purchased at Helfman has made me a permanent customer. The people in the Quick Lane were Speed with which my new vehicle was serviced even though not purchased at Helfman has made me a permanent customer. The people in the Quick Lane were very welcoming and I was in and out faster than expected. More

Second purchase from Helfman Fourth trip to this dealership, first and third were on a Sunday to see what units were available, second and most recent were to purchase the vehicle Fourth trip to this dealership, first and third were on a Sunday to see what units were available, second and most recent were to purchase the vehicle. Enoch was easy to talk to and not pushy as some sales people are. Kurt in finance remembered me from over three years ago and again was very helpful and considerate of my goals in the transaction. Both of these men treated me more as a 'friend' than as a 'customer' which was very much appreciated. Had the pleasure of meeting Eric Helfman and was thanked for the opportunity to win my business!! How impressive is that! While I am sure there will be some bad reviews for this dealership I can assure you, while it may be another few years, the next time I am in the market for another vehicle, my first and more than likely my only stop will be Helfman Ford.......... More

Collision repair Took my car in twice, they didn't have all the parts needed to finish repair the first time. On second drop off I got a call saying they disconnected Took my car in twice, they didn't have all the parts needed to finish repair the first time. On second drop off I got a call saying they disconnected my battery and now car will not start they sent my car to mercedes in which then stated the one of the modules was fried. I told them I drove it in I expect to drive it out. 1600 dollars later and they claim it wasn't there fault. They were not qualified to work on a mercedes electric system so they shouldn't have an now I have to pay for it. Beware of Helfan they are not a credible collision center. I went online after the fact and now know their shady business practices. More

Service visit completed professionally and promptly I went into the dealership to get a state inspection and oil change and asked about to recall notices I had received. I was told that the one would t I went into the dealership to get a state inspection and oil change and asked about to recall notices I had received. I was told that the one would take 4 hours. They were very good and able to get it done in about 2.5 - 3 hours. My service writer was very good to help arrange the completion of my service visit as I was waiting on my vehicle. Thank you for a job well done. More

Helfman Ford Earl Mcfarlane sold me my first F-150 three years ago and because of the great experience I had then I bought my second F-150 from Earl and Helfman Fo Earl Mcfarlane sold me my first F-150 three years ago and because of the great experience I had then I bought my second F-150 from Earl and Helfman Ford. Helfman did not have the model in the color and interior package I wanted and he located a truck locally which was to be delivered on Monday. After the add-ons I ordered were completed I was able to pick up my truck on Tuesday. Earl is very knowledgeable with all aspects of the truck as well as no-nonsense when it came to what the best sales price he was able to secure. Also, because we were repeat customers and loyal Ford customers (have purchased 5 Ford vehicles) Eric Helfman further reduced the sales price and came by to meet us personally to thank us for the business. Very nice touch. More