Helfman Ford - Stafford

I had an alignment on my Ford truck and less than a week I heard a thumping sound in the front and the steering wheel beginning to vibrate. I arrived a neighborhood automotive shop and the mechanic immedia I heard a thumping sound in the front and the steering wheel beginning to vibrate. I arrived a neighborhood automotive shop and the mechanic immediately discovered that all lug nuts on the drivers side front tire was loose. Mechanic tightened up the lug nuts and the thumping sound and the steering wheel vibrations ceased. Its a safety issue and apparently the steps and/or the procedure of the alignment did not follow the guidelines. More

Quick courteous service by both sales person and finance person. Sales person very helpful and informative. person. Sales person very helpful and informative. More

I continue and have always received quality service at Helfman Ford. All emloyees are courteous and professional. Helfman Ford. All emloyees are courteous and professional. More

Great folks, no pressure. Car purchasing the way it should be. Fred is the best should be. Fred is the best More

We had fully intended to purchase our 2018 Expedition, since we were at lease end. Marcus Warren, Fleet Manager called and presented us with another option. We considered it over the phone, Choose to k since we were at lease end. Marcus Warren, Fleet Manager called and presented us with another option. We considered it over the phone, Choose to keep our Expedition We arrived at the dealership. Fell in love with Mustang Mach E, and Marcus provided us with excellent customer service. He explained the process, then walked us through the process. it was a no pressure situation. Marcus is one of those people, who truly make buying a car a pleasant experience. I would highly recommend Helfman Ford to anyone, and especially Marcus Warren. More

Danny was great and very nice, overall awesome service from the whole team. Keep up the good work yall! from the whole team. Keep up the good work yall! More

Marcus Warren was very helpful in getting my F-250 ordered which everything i wanted. Took a little over 2 months to have the truck built as ordered. Excellent experience. Thanks again. ordered which everything i wanted. Took a little over 2 months to have the truck built as ordered. Excellent experience. Thanks again. More

Brought it in for a recall and got me in and out ever fast. Great service. fast. Great service. More

I brought my bronco sport for the first maintenance service, I had a good experience with this dealership, but the most important thing was they were transparent, professional, and honest. Me as a ford service, I had a good experience with this dealership, but the most important thing was they were transparent, professional, and honest. Me as a ford passionate, it is what I am looking for, a place that I can trust, this dealership provided me with confidence. I recommended them and definitely, I will come back here to make more business with them. More

I dropped my sons car off to have some warranty work done and left the keys with B J Villarreal. He made me feel very welcome, was very professional and straight up front with me on time of completion. I wou and left the keys with B J Villarreal. He made me feel very welcome, was very professional and straight up front with me on time of completion. I would recommend Helfman and BJ for any Ford issues you might have. More