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Helfman Ford - Stafford

Houston, TX

4.4
197 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 197 reviews

November 01, 2021

Helfman listens and finds solutions to the issues. There was a problem with truck's computer and the truck was dead, they knew what to do about it. More

by daphscarbrough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Smith, Brock, BJ Villarreal
October 03, 2021

Fast, accurate, and friendly service. Helpful on other issues and willing to help with resolving issues where I will do the labor More

by barry2name
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t recall
September 24, 2021

Always a good experience at this location. Good service by the team everytime, and the ladies at front are very nice. More

by Vilma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Doina
September 01, 2021

Came in to buy a new 2021 Bronco Sport, every involved in the process was was extremely outgoing and helpful. They take great care of their customers even after the vehicle is sold. More

by Paul M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hungate, Sal Vela, Gus
July 15, 2021

Service and warranty work completed as promised in a timely manor and correctly Have all of my service preformed at Helfman Ford since purchasing the truck More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Doina
July 05, 2021

Excellent service every time we go. Cory is Great and always takes care of us immediately. We have been going to Helfman for the past 20 years. Employees are excellent. I did business with Bill Chrisman More

by dwcombs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory
July 02, 2021

Mark Harris provided me excellence service in locating a new F150 and efficiently providing me with delivery of the vehicle. Would recommend to anybody seeking to buy a Ford. More

by David B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harris
June 28, 2021

When I got there is was a 10 minute wait before I was assisted but My experience with my visit was Good service friendly people clean environment More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember
June 25, 2021

Jason Schonefeld has given me excellent service every time I'm here. More

by raywilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Schonefeld
May 15, 2021

My initial was to give a 4 star rating for the courtesy given in the timing and in earnest manner to do service and repair. I waited about a week for this rating. The fix did not work after 5 days in s More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
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