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Helfman Ford - Stafford

Houston, TX

4.4
197 Reviews

12220 SW Freeway

Houston, TX

77477

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Showing 197 reviews

November 19, 2020

My service manager Robert Blakey did an outstanding job along with your mechanic to service my 2015/S-DTY F-250 Diesel within my needed time. More

by kildayp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROBERT BLAKEY
November 13, 2020

Everyone is very nice and helpful. Always take care of whatever I need for my Explorer without a problem. I will not go to any other Ford dealer because of the wonderful experiences I have with Helfman. More

by dajarisch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian King
November 10, 2020

Excited to finally get my new Ranger, but sad to say goodbye to my 1996 Ranger. Eric and Fred at Helfman Ford were super and helped me through the order process, since nobody had the exact combination More

by DonnaH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred and Eric
October 07, 2020

Afana was a great sales person. His approach was professional. He was fair on getting deal closed,& check up phone calls after. His constant check up by phone is a A+ More

by mwgilbert62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Afana Zeidan
September 20, 2020

Customer centric the best in the automotive business. R. Blakey is an exceptional service manager. Keeps the customer updated on the status of repairs. Always aware of the customer’s time. More

by e9snipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
September 03, 2020

6 months ago a bought a 2015 transit connect Titanium with 35,000 miles. Under the agreement I needed an extended warranty due to the miles I drive, it cost $1800. The next day the AC stopped cooling and More

by Farris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All
August 12, 2020

Service I always have a good experience because I deal with Robert in service. I have been dealing with your dealership for over 25 years with no issues. More

by droach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blakey
July 28, 2020

It was the easiest buying process I’ve ever been in. It was very smooth and we didn’t have any issues going through the whole process. The sales person “Kevin Serrano” was awesome and I would go back to hi More

by Orlando
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Serrano , Adel Razzaq
July 26, 2020

We were contacted by Brock the salesman after sending the inquiry over the internet. I explained what I was looking for. He sent over some choices. We picked out vehicle and we picked it up. We were in and o More

by rrealy
Recommend Dealer
Yes
Employees Worked With
Brock salesman and Steve sale's manager
July 23, 2020

Very Customer Friendly The salesman I worked with, Amir, was very professional and efficient. He made the Ford Ranger truck buying process very easy. Felt comfortable with More

by Flatfoot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Zangeneh
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