Hello Mazda of San Diego

This was probably the best car buying experience we ever had. Arien was very helpful and able to answer every question we had regarding the vehicle we were interested in. He made sure we got exactly the c had. Arien was very helpful and able to answer every question we had regarding the vehicle we were interested in. He made sure we got exactly the car we wanted. Both he and Crystal (from Finance) explained all the details involved in a car sale without applying any pressure to buy 'extras'. We would buy from John Hine again and highly recommend Arien Porter as a salesperson. More

Very easy process and friendly people! we got a car within 5 hours at an amazing price! thanks for all your help andre!! you were awesome! within 5 hours at an amazing price! thanks for all your help andre!! you were awesome! More

For my 48th birthday we decided to buy a new car. Our experience with Brett Dooley was very positive. We were never pressured or made to feel we were wasting his time if we walked away. We didn't tell hi experience with Brett Dooley was very positive. We were never pressured or made to feel we were wasting his time if we walked away. We didn't tell him we planned on buying; we said we were just browsing. One of the main reasons we bought through this dealership and never considered an alternate was Brett Dooley. A year ago we visited and asked questions about the 2013 CX-5 and we were treated exactly the same. With respect, a friendly manner and honesty. It was karma that he greeted us on my birthday when we planned to finally buy! More

Me and my mom came here just before Halloween to trade in my brand new Kia Rio 2012 for a 2013 Mazda 3 and we were helped by Sam Girmai. He was very patient and very thorough with his explanations of pros an my brand new Kia Rio 2012 for a 2013 Mazda 3 and we were helped by Sam Girmai. He was very patient and very thorough with his explanations of pros and cons to aid us in our decision making and I couldn't have asked for a better service! To say he was awesome would be an understatement. A couple of days ago, my friend decided to trade in her Honda Civic 2005 for a brand new Mazda so I came back to this location and looked for Sam. My friend was working that day and had the car with her so I didn't have all the required information like her VIN number. Sam gave me his contact number and gave me an assurance that I could call him as soon as I had the VIN number. When I finally did, I gave him a call and he provided me with all the information that came up in the system about my friend's car including previous accidents and its current trade-in value. I passed those information on to my friend so she might pop up here this weekend with her old Honda. John Hine Mazda is very lucky to have an agent as efficient and helpful as Sam Girmai. It's not everyday that you see someone go out of their way to provide excellent and genuine help. More

Tyler was the original sales man to help me. Tyler was very friendly and helped me find the car I wanted to test drive. I came back almost a week later after looking at other Mazda's from different dealer very friendly and helped me find the car I wanted to test drive. I came back almost a week later after looking at other Mazda's from different dealerships, and decided to return to John Hines Mazda for one of the cars I test drove. Unfortunately, Tyler was busy with another customer (which was totally fine, it is his job :) ) so Arien stepped up to the plate. I ended up going from a $16k Mazda 3 to a $20k Mazda 3, but it was totally worth it. I love my 2012 Mazda 3 with all its bells and whistles. The only issue I have had with my Mazda is the GPS. I have had a few cases where it refuses the letters I need for the address, but other than that I love my car. Thanks Tyler and Arien! More

Arien did a fantastic job getting us a vehicle that is right for us. The service was friendly, informative, and very quick; we were in and out with our new car in about an hour. right for us. The service was friendly, informative, and very quick; we were in and out with our new car in about an hour. More

Very happy with my purchase and experience at Hine Mazda! Andre Mullen was very informative and helpful. I did not feel pressured into buying and am stoked about the great price and warranty. Also excited ab Andre Mullen was very informative and helpful. I did not feel pressured into buying and am stoked about the great price and warranty. Also excited about all the great features on my Mazda 3! More

Found the car I wanted online. Took a test drive on a Saturday, a Cx-9 Grand Touring. Carl was very patient and friendly, knew a lot about the vehicle. Told me I would probably get $6000 for my trade in, Saturday, a Cx-9 Grand Touring. Carl was very patient and friendly, knew a lot about the vehicle. Told me I would probably get $6000 for my trade in, and that there was wiggle room on the price of the used Mazda. Went in again the next day, and was offered $5000 for my trade in vehicle, (Honda Odyssey 2004 with 104000 miles. They wouldn't even take an offer until they had checked out my trade in vehicle. Low blue book value of $6100) They just had to make their money on both sides of the deal. A different salesman, Andre, said there was no wiggle room on the price, since they had just lowered the prices recently. I offered $29,500 (asking price was $30,708) and the manager countered with $30,208. The usual car salesmanship of checking with the manager, making me wait, etc. I then found out after the sale that there was only one intelligent key, (replacement cost $405!) The finance lady, Genevieve, wasn't aware of their recent change in policy with respect to the way the Certified warranty goes into effect after the factory warranty expired. I almost walked out on the deal, until she checked with her manager and found out the facts. My advice to this dealer is to have a staff meeting once in a while and let your employees know what your policies are before you upset your customers. Also offer a fair trade-in value independent of the negotiation of the price of the purchased vehicle. Pretty much the typical stereotype car dealer experience. More

Arien was great! The dealership is comfortable. I didn't feel pressured. I had a zillion questions which I felt were handled well. I also have had my car serviced there since and have no complaints. didn't feel pressured. I had a zillion questions which I felt were handled well. I also have had my car serviced there since and have no complaints. More

Our 2010 Miata broke down some 40 miles out of San Diego, jeopardizing a long awaited vacation weekend. The Mazda Roadside service (also great!) had the car towed to this dealership about 4PM. Keev immediat jeopardizing a long awaited vacation weekend. The Mazda Roadside service (also great!) had the car towed to this dealership about 4PM. Keev immediately took charge, notifying the dealer in out home town and setting about to get our vacation back on track. He facilitated a rental car to use while our Miata was being repaired and he had the sense of urgency to have the repairs done in record time. Keev's knowledge and experience salvaged our vacation without delaying the either the trip or the departure time. Well done! More