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Hello Mazda of Valencia

Santa Clarita, CA

Overview
Reviews
4.7
89 Reviews
Call Dealership (844) 269-3560

24111 Creekside Rd

Santa Clarita, CA

91355

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Showing 89 reviews

April 03, 2023

Randy in the Service dept was very helpful and provided exceptional customer service from start to finish. More

by Jas S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Apr 05, 2023 -

Hello Mazda of Valencia responded

Hi Jas, Thank you for your kind review. We appreciate the five stars! Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
March 21, 2023

Amazing customer service and attention to detail! Thank you so much I look forward to coming back! More

by EmmaBrunsmann
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Mar 23, 2023 -

Hello Mazda of Valencia responded

Hi Emma, Thank you for the five-star review! We are happy to pass along your comments to the Hello Mazda of Valencia team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mar 23, 2023 -

Hello Mazda of Valencia responded

Hi Emma, Thank you for the five-star review! We are happy to pass along your comments to the Hello Mazda of Valencia team! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
March 20, 2023

Daisy in the service department was friendly and efficient. In and out in an hour. More

by Kaylaperez04
Recommend Dealer
Yes
Employees Worked With
Daisy
Report | Print
Mar 22, 2023 -

Hello Mazda of Valencia responded

Hi Kayla, Thank you for leaving our team a five-star review! We are happy that Daisy provided exceptional customer service during your visit to Hello Mazda of Valencia. We are always pleased to assist you if anything else comes up. Take care!

Mar 22, 2023 -

Hello Mazda of Valencia responded

Hi Kayla, Thank you for leaving our team a five-star review! We are happy that Daisy provided exceptional customer service during your visit to Hello Mazda of Valencia. We are always pleased to assist you if anything else comes up. Take care!

Helpful
March 14, 2023

Trustworthy, great communication and an awesome service department. Friendly atmosphere that makes you feel valued. More

by Fas Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Daisy and others.,., Reputation dotcom
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Mar 22, 2023 -

Hello Mazda of Valencia responded

Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Take care!

Helpful
March 06, 2023

Allondra Caceres is the best! You could not ask for a more personable, professional employee. Most times Customer service, is just service. Allondra will make me come back, while More

by mahoneybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allondra Caceres
Report | Print
Mar 09, 2023 -

Hello Mazda of Valencia responded

Hello, Thank you for the positive review and the five-star rating. We appreciate your time and feedback regarding your visit to Hello Mazda of Valencia. Reviews like this give us motivation and help us ensure we provide high-quality care.

Helpful
February 24, 2023

Took our car in for service. The employees were really great. Had our car ready and the amount of time they told us. Very comfortable dealership waiting area. More

by Petitesandra2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Feb 26, 2023 -

Hello Mazda of Valencia responded

Hello, Thank you so much for your wonderful review! We appreciate you taking the time to let us know how we did during your visit to Hello Mazda of Valencia. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Feb 27, 2023 -

Petitesandra2001 responded

We wish all car dealerships were like yours. Relaxing and friendly atmosphere. Good luck!

Helpful
February 17, 2023

Ernesto and the staff at Hello Mazda were friendly and made buying a new car painless. No dealer markups and no unwanted additions. Thank you Hello Mazda, I’ll definitely be coming back if I’m in need of More

by Ed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Feb 25, 2023 -

Hello Mazda of Valencia responded

Hi Ed, Thank you so much for the five-star review! We appreciate you taking the time to let us know how we did. We are happy to pass along your comments to Ernesto and the Hello team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 11, 2023

Randy from Service Department is great, explains everything in detail, doesn’t rush, very polite person. More

by Eduardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
Report | Print
Feb 16, 2023 -

Hello Mazda of Valencia responded

Hello Eduardo, Thank you for letting us know how we did on your visit to Hello Mazda of Valencia. We appreciate your feedback and enjoy reading how our service department handled your vehicle. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service

Feb 16, 2023 -

Hello Mazda of Valencia responded

Hello Eduardo, Thank you for letting us know how we did on your visit to Hello Mazda of Valencia. We appreciate your feedback and enjoy reading how our service department handled your vehicle. We hope to be of service to you again in the future. Best wishes, Hello Mazda of Valencia Service

Helpful
February 07, 2023

Online process was super easy and someone contacted me right away. Dealership was clean and staff very helpful More

by Maemae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
Feb 12, 2023 -

Hello Mazda of Valencia responded

Hi Maemae, We're happy you found our staff to be so supportive during your experience here at Hello Mazda of Valencia Service. We sincerely thank you for your business and trust. We look forward to seeing you again soon!

Helpful
January 28, 2023

On time, knowledgeable, very thoughtful. I had an oil change and service to my CX 5 More

by kimmanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reputation dotcom
Report | Print
Feb 01, 2023 -

Hello Mazda of Valencia responded

Hello, Thank you for your kind review; we are happy to pass along your comments to the team here at Hello Mazda of Valencia! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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