147 Reviews of Hemborg Ford - Service Center
Very slow and expensive I can’t believe I’m at the same service center these other comments are about because every time it’s horrible and some kind of problem. I got oil cha I can’t believe I’m at the same service center these other comments are about because every time it’s horrible and some kind of problem. I got oil change, replace spark plugs and coolant system flush. 4 hours later after scheduling appt for 730a, my car was ready and oh couldn’t have my electric battery checked because nobody is available on Saturdays to check electrical things unbelievable! And then for the simple work being done it was $400 are you kidding me this is crazy More
Great Experience with Pat Pat was super friendly and took care of all of my service needs. She told me it would be at least a couple of hours and it was the weekend so it was n Pat was super friendly and took care of all of my service needs. She told me it would be at least a couple of hours and it was the weekend so it was not like I was not expecting but she stuck to her word and promised it done in a couple of hours! That alone is HUGE! I like honesty and great customer experience. That I experienced here and I will be definitely returning to Hemborg for everything that needs to be done on my 2018 F-150. More
Courteous and fast service I brought my F4 50 diesel in at 2 o’clock for an oil change on a Friday afternoon. They expedited my Service and got my work done very quickly. I w I brought my F4 50 diesel in at 2 o’clock for an oil change on a Friday afternoon. They expedited my Service and got my work done very quickly. I was very impressed. The service writer Bryan was very pleasant and just a great guy to deal with He discuss other services that may be needed to keep my truck running in top shape. I appreciate it his attention to detail. More
Poor service Wife took in flex for Non engaging emergency brake, The service advisor had No clue what she was saying unfortunately for her I have been in automotiv Wife took in flex for Non engaging emergency brake, The service advisor had No clue what she was saying unfortunately for her I have been in automotive repair & service for over 20 years, she could not answer any questions I asked about emergency Brake, 3 times during this day she said she would call me back never received a call I drove down there to talk to manager was Not in, left message for him to call me also called this morning left him another message No call back, and they charged $120.00 for checking brakes, this is a Rip off, I Do Bot recommend this place to anyone & I bought the flex from this place, So with this being said they Have lost all of our business. I went ahead let them do front and rear brake job, now today brake light flashing and emergency brake not engaging I did this so they would not charge the $120.00 diagnostic she still charged me and when we picked up the lady who gave us car said need to talk to manager to possibly adjust the price. More
80,000 mile service Pat is very helpful and willing to help and give suggestions. I really like the fact that she is very friendly and honest telling it like it is and n Pat is very helpful and willing to help and give suggestions. I really like the fact that she is very friendly and honest telling it like it is and not being pushy like other dealerships I have experienced before. More
I am very satisfied with Hemborg Ford I recently moved to Corona from LoscAngekesxand needed to find a new dealership to service my Fusion. Every time I go to Hembirg Ford I receive courte I recently moved to Corona from LoscAngekesxand needed to find a new dealership to service my Fusion. Every time I go to Hembirg Ford I receive courteous prompt service. I have received excellent service from Jose Mendiola who is caring and a good communicator. This time I needed rear brakes and my car was still done in time and ready for pick up. More
Great service 7 years and counting! I have been coming to Hemborg Ford now for 7 years. I purchased my 2011 Mustang here, and always come back every 5k miles for an oil change and servic I have been coming to Hemborg Ford now for 7 years. I purchased my 2011 Mustang here, and always come back every 5k miles for an oil change and service.. I really appreciated Jose at the service desk today as he was very nice and helpful to my needs. It’s people like Jose that make me want to drive a little further to get my car serviced with someone I trust!! More
Taking the extra step I was recently in to have my truck serviced and had a simple question about a repair on another vehicle. The first gentleman in the service department I was recently in to have my truck serviced and had a simple question about a repair on another vehicle. The first gentleman in the service department kind of blew me off but an employee in the service department stepped up and had Cinda in the service department come over to assist me. In which she did but both of these employees too charge to ensure I had excellent customer service. Thank you to both of them! More
Customer Relations In previous visits to Hemborg It was a horrible experience. This time however was a 100% improvement! The people were nice and considerate. I will kee In previous visits to Hemborg It was a horrible experience. This time however was a 100% improvement! The people were nice and considerate. I will keep bringing both of my Fords to Hemborg. I would just like to say that I hope my visits are like this one Hemborg is close to my house as I live in Norco I was going to Fritts in Riverside More
Explorer Service Hemborg Ford always does an incredible job with all our Fords- new and old. They are very thorough and do not make up stuff to get fixed. I trust th Hemborg Ford always does an incredible job with all our Fords- new and old. They are very thorough and do not make up stuff to get fixed. I trust this dealership implicitly. Family owned with many loyal customers. Thank you Darin Jones Teacher - CNUSD More