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Hemborg Ford - Service Center

Norco, CA

4.2
147 Reviews

147 Reviews of Hemborg Ford - Service Center

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July 05, 2017

Nice people, great service Great people great service writer excellent popcorn. My vehicle is always ready when it's supposed to be. The popcorn is always fresh and all you c More

by Steve55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karl Kordik, Pat Thorp
June 28, 2017

Great work from the service department! I needed a number of things done on my car. The service department was great beginning with Jose Mendiola who checked me in . They took care of ever More

by Autalee
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Mendiola
June 22, 2017

Hemborg Ford Service I was very happy with the service that was performed on my 2015 F-150. I went to Hemborg without an appointment and was taken care of in a very profes More

by maxcas58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
June 19, 2017

Service 2000 f250 The service was great as was Rick at the counter.Also the parts department were very helpful .when you wash a truck please wash the roof. More

by F250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in service and the parts department forgot his name
June 16, 2017

Review - Hembborg Ford/Luis Castillo -Service Sales Consult. Luis, friendly and professional, facilitated fast and efficient service on company vehicle. Luis took additional time to address and review operation More

by vicbob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Castillo, Service Sales Consultant
June 15, 2017

Hemborg Service Luis and Matt were great! Very professional and genuine. I have been going to Hemborg for car purchases and service for years and have always had grea More

by Greg56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Laird
Jun 26, 2017 -

Hemborg Ford responded

Thank you for the kind review Greg. We appreciate you taking the time to give such awesome feedback. We hope to see you soon!

May 31, 2017

Another good experience I needed a oil change and I need it done pretty quickly. I called Pat and made an appointment , I told her that I had a doctor's appointment and had t More

by Marcial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Thorp
Jun 05, 2017 -

Hemborg Ford responded

Thank you for being a loyal customer of Hemborg Ford! Glad to know everything went well during your visit. We look forward to your next visit. Give us a call if there is anything else we can do for you. Thank you.

May 24, 2017

Recall Repair Tony was incredible friendly and helpful. He made sure I had transportation, and that I had everything I needed out of my car. The repair was done qui More

by Jimmyv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Cortes
May 30, 2017 -

Hemborg Ford responded

Jimmy, thank you for taking the time to share your experience. We are pleased to hear that Tony was friendly and helpful during your service experience. It is gratifying to know we have a great team taking care of our customers. Thank you again for choosing Hemborg Ford for your service needs.

May 23, 2017

service I would like to thank Pat Thorp in the service department. She is very professional and courteous . She has always makes sure the customer More

by kenney123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Thorp
May 23, 2017 -

Hemborg Ford responded

Kenny, Thank you for taking the time to share your kind feedback. Pat and our service team are delighted to hear that you enjoyed your recent experience. Pat is a great asset to our team and truly works hard to provide our customer with a professional and efficient experience. It was a pleasure doing business with you and we look forward to seeing you again.

May 19, 2017

Very Professional I like that they attend to you soon after arriving. The service department is organized and the people are polite. I don't mind taking in my car. More

by Clare
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
May 22, 2017 -

Hemborg Ford responded

Clare, Thank you for trusting Hemborg Ford with your automotive needs! We are proud of the top notch customer service we provide. Our team works diligently to ensure you leave our dealership completely satisfied and providing excellent customer service is a top priority in both our sales and service departments. We anticipate the next opportunity to do business with you. Until then, take care and drive safely.