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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,776 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,776 reviews

May 20, 2021

Jessica was amazing professional , communication was great when it came with updating me on progress for my vehicle. With accurate timeline and date of completion. More

by Beneeeblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
May 18, 2021

Great customer service I love my new car the process was fast and easy the staff were very helpful would recommend this dealer great prices . More

by MRSPAOLADIAZ18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga , Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you Paola! We're happy to hear that you had a great experience with us, and that all of your needs and expectations were met. We appreciate your business and hope to work with you again in the future.

May 18, 2021

There was a little communication issue when we first arrived. We were told everything was good to go and ready to sign papers once we arrived. However, no one knew what we were talking about upon arriva More

by SARAHSMILES788
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Astorga
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Sarah, I apologize for any frustration or miscommunication you experienced at our dealership. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 18, 2021

VERY DISSAPOINTED!! They said i was a approved for a vehicle and that i would be taken off the market vehicle is still on the market and rated at a higher price i cant get a solid answer from managment More

by Davidv458
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Santoyo
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for any frustration or miscommunication you experienced at our dealership. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 18, 2021

Excellent service all the way around! Service advisor was a pleasure to deal with and was able to deliver on promised time early then expected. Jessica was amazing! More

by THARTOG5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez
May 21, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience! We're glad that Jessica was so helpful and attentive, and made sure your service visit was efficient and hassle-free. We appreciate your business and hope to work with you again in the future.

May 17, 2021

Customer satisfaction should be an utmost priority to any company. Contacting the customer with updates is part of making sure that you are providing exceptional service. Two and a half weeks with no communi More

by LOCHESMEMONARCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valintino
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, I apologize for the lapse in communication and for any frustration you experienced. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 17, 2021

Outstanding service through the whole buying process, got me in the car I wanted with the price I wanted. Will definitely go back for my next new car, highly recommend this dealership!!! More

by BOBBYJEANMOORE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo senior
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks Bobby! We're happy to hear that you had a great experience with us, and that you found the right car at a great price. We appreciate your recommendation and look forward to working with you again in the future.

May 17, 2021

Loved the service d’angelo is a wonderful cars salesman. This dealership is amazing everyone is very friendly and very helpful with choosing the best car for me. More

by Gemonte
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga , Tim Hoey, Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks Gemonte! We're happy to hear that d'angelo made sure you had a great experience, and that all of your needs and expectations were met. we appreciate your business and hope to work with you again in the future.

May 17, 2021

Abraham was very helpful, relaxed, great customer service and accommodating. The process was very long about g ft I’ve hours but the staff was kind More

by Vicky Insixiengmay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Perlita
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks Vicky! We're glad Abraham made sure you had a great experience, and made sure you were well accommodated throughout the process. We appreciate your business and hope to work with you again in the future.

May 17, 2021

Michael was outstanding as well as the girl who walked me through the vehicle once purchased. Great team and experience, I would recommend Dealership Team to others in the market More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael - Sales
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Thanks Ken! We're glad you had a great experience with Michael, and that you were well informed and accommodated through out the process. We appreciate your business and hope to work with you again in the future.

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