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Hemet Chrysler Dodge Jeep Ram
Hemet, CA
2,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,777 reviews
May 20, 2021
Very bad customer service and no action plan or answers given. I've made multiple phone calls and now 3 emails. Great lip service but no action. given. I've made multiple phone calls and now 3 emails. Great lip service but no action. More
by DBLANTON1
Verified CustomerEmployees Worked With
Mitch Jensen - better than most, Sergio A Beltran, Leo Akers, Tevita Taukeiho, Tony Chavez
May 20, 2021
Really disappointed with the service department. Took my BRAND NEW DURANGO for a recall and i regret it. Your service tech is really sloppy when I dropped off my durango it was spot less got it back full of BRAND NEW DURANGO for a recall and i regret it. Your service tech is really sloppy when I dropped off my durango it was spot less got it back full of finger prints and smudges. The driver side seat belt was not aligned properly and to top it off i have to bring it back cause your tech broke the side panel. Now i have ro take time off my busy schedule to have something fixed that should have never been broken. Originally i was told no more rhan 2 hrs after 2.5 hrs i aske and they told me i was goin to take 3 more hrs. Really unprofessional. Hope that next visit will be a lot better and that the replacement part arrives SOON. More
by Santana1020c
Employees Worked With
Diego Rivera, Leo Akers
May 18, 2021
Great customer service I love my new car the process was fast and easy the staff were very helpful would recommend this dealer great prices . fast and easy the staff were very helpful would recommend this dealer great prices . More
by MRSPAOLADIAZ18
Employees Worked With
Lilly Lizarraga, Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
May 18, 2021
There was a little communication issue when we first arrived. We were told everything was good to go and ready to sign papers once we arrived. However, no one knew what we were talking about upon arriva arrived. We were told everything was good to go and ready to sign papers once we arrived. However, no one knew what we were talking about upon arrival and we felt like we came to the wrong dealership. More
by SARAHSMILES788
Employees Worked With
Astorga
May 18, 2021
VERY DISSAPOINTED!! They said i was a approved for a vehicle and that i would be taken off the market vehicle is still on the market and rated at a higher price i cant get a solid answer from managment vehicle and that i would be taken off the market vehicle is still on the market and rated at a higher price i cant get a solid answer from managment More
by Davidv458
Employees Worked With
Jesus Santoyo
May 18, 2021
Excellent service all the way around! Service advisor was a pleasure to deal with and was able to deliver on promised time early then expected. Jessica was amazing! a pleasure to deal with and was able to deliver on promised time early then expected. Jessica was amazing! More
by THARTOG5
Employees Worked With
Jessica Gonzalez
May 17, 2021
Customer satisfaction should be an utmost priority to any company. Contacting the customer with updates is part of making sure that you are providing exceptional service. Two and a half weeks with no communi company. Contacting the customer with updates is part of making sure that you are providing exceptional service. Two and a half weeks with no communication is unacceptable. Period. More
by LOCHESMEMONARCH
Employees Worked With
Valintino
May 17, 2021
Outstanding service through the whole buying process, got me in the car I wanted with the price I wanted. Will definitely go back for my next new car, highly recommend this dealership!!! me in the car I wanted with the price I wanted. Will definitely go back for my next new car, highly recommend this dealership!!! More
by BOBBYJEANMOORE
Employees Worked With
Pablo senior
May 17, 2021
Abraham was very helpful, relaxed, great customer service and accommodating. The process was very long about g ft I’ve hours but the staff was kind and accommodating. The process was very long about g ft I’ve hours but the staff was kind More
by Vicky Insixiengmay
Employees Worked With
Abraham Perlita
May 17, 2021
Michael was outstanding as well as the girl who walked me through the vehicle once purchased. Great team and experience, I would recommend Dealership Team to others in the market through the vehicle once purchased. Great team and experience, I would recommend Dealership Team to others in the market More
by ken
Employees Worked With
Michael - Sales
