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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,776 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,776 reviews

May 15, 2021

Extremely professional and well informed. It was a pleasure buying a vehicle here. I would buy another vehicle from them the bext time im in the market More

by KIMMI5596
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Maynes
May 15, 2021

Awesome work... Valentino was fantastic; got my truck back on the road on time despite it being a big job on short notice. The crew at Hemet Chrysler, Dodge, Jeep, Ram are great and they'll take care of More

by tbro21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentino Sanchez
May 14, 2021

, great service, really friendly and respectful people, , great service, really friendly and respectful people, and clean place I really will recommend this dealer I give it a 10 👍🏻 To all my friends and More

by PRISI42190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Gonzalez, Lilly Lizarraga , Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
May 14, 2021

Diego is the best, friendly, knowdgeable, and reliable. Elias, in detailing, makes my truck absolutely beautiful every time he details it. I have horses and dogs so it is very dirty when it arr More

by gr8dogmom@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ELIAS DETAILER, Diego Rivera
May 13, 2021

EXCELLENT JOB I APPRECIATE EVERYTHING YOU GUYS DID FOR ME THE ONLY THING I DID NOT LIKE IS THE PART WAS ON BACK ORDER ITS ALL GOOD THO More

by LONDALEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
May 13, 2021

Very friendly, answer every question we had and concerns very easy process, no more than 2 hours we where out the door with our new truck. More

by hudiaz1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo avendado
May 12, 2021

Come to find out my service contact doesn’t cover oil changes or tire rotations. What dealership sells you a 54,000 dollar vehicle and dose not cover the first two years of service. very disappointing More

by donaldmitchell62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Leo Akers
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Donald, I am sorry to hear you are not satisfied with the service that is covered under your service contract. To further discuss this matter and go over what your service package does cover, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 12, 2021

Everyone was very helpful and attentive throughout my car buys experience. Tony and Kevin were exceptionally great. Thank you all for you help and attentiveness! More

by kimberlymgreen88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilly Lizarraga , Evelyn Venegas, Jose Mendoza, Tony Pena, Mario Gallegos, Jerry Becerra, Kevin Santoyo
May 12, 2021

I came for an oil change and transmission service. I asked can they tell me where the oil was leaking from. They said they would but they didnt and oil is still leaking from my car. More

by Will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello Will, I am sorry to hear that you are still experiencing issues with your oil leak, and apologize for any frustration you have experienced since having your vehicle serviced. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 11, 2021

I was informed my truck would only be kept overnight and I would receive a status update the same day. I called Valentino 4X during the time my truck was at CDJR, left numerous messages and NEVER not once r More

by Sickos93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Valentino
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

Hello, I apologize for any frustration or miscommunication you experienced at our dealership, and for the delay in notifying you about your vehicle status. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

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