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Hemet Chrysler Dodge Jeep Ram
Hemet, CA
2,777 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,777 reviews
May 11, 2021
I was informed my truck would only be kept overnight and I would receive a status update the same day. I called Valentino 4X during the time my truck was at CDJR, left numerous messages and NEVER not once r I would receive a status update the same day. I called Valentino 4X during the time my truck was at CDJR, left numerous messages and NEVER not once received a call after he said he would. In addition, When my vehicle was done I did not receive a phone call notifying me that it was ready to pick up. I found out only because I called again to find out the status . My truck had been done earlier Thursday 5/6/21 and the service advisor didn’t bother to notify me. He claimed that he did not have my number but called me the following day (24 hrs after my truck was done) to notify me the truck was ready. My truck was done early Thursday didn’t receive the call until mid day Friday, costing me an additional insurance payment to enterprise rentals. I could not pick up the truck Thursday since I did not find out until 5:30 pm that my truck had been done as it would’ve taken me about 45 min to get to your facility. More
by Sickos93
Verified CustomerEmployees Worked With
Valentino
May 11, 2021
Diego was great, always keeping informed on the issues on my vehicle, and definitely would return if I should have any other issues with my vehicle. my vehicle, and definitely would return if I should have any other issues with my vehicle. More
by ronbiggs
Employees Worked With
Diego Rivera
May 10, 2021
Amazing service at the service department! Especially from Jessica. I've been working with her for a few years now and she's ALWAYS professional, honest and provides 5 star service every step of the way. from Jessica. I've been working with her for a few years now and she's ALWAYS professional, honest and provides 5 star service every step of the way. I moved to San Marcos and still drive my here for service when needed so this should tell you how extremely pleased I am with this service department. Thank you Jessica for always going the extra mile. More
by smac
Employees Worked With
Diego Rivera, Jessica Gonzalez
May 10, 2021
Dealership discounts, incentives, straight forwardness and professionalism is EXCELLENT! Would recommend Hemet Jeep and would definitely buy again. Thanks for all your help and smooth buying process.👍 and professionalism is EXCELLENT! Would recommend Hemet Jeep and would definitely buy again. Thanks for all your help and smooth buying process.👍 More
by TRESVIDALS
Employees Worked With
Isabel?, Bryce, Tim Hoey, Tony Pena
May 09, 2021
Very helpful would recommend to anyone. Great customer service. Diego was there to answer any questions that I had and really went above and beyond. service. Diego was there to answer any questions that I had and really went above and beyond. More
by alexmendozasoria
Employees Worked With
Diego Rivera
May 09, 2021
Actually compared to other dealerships the experience was excellent especially Brandi we really appreciated the honesty and putting your customers first, again thank you Mike and Janice todd excellent especially Brandi we really appreciated the honesty and putting your customers first, again thank you Mike and Janice todd More
by Toddjanice7
Employees Worked With
Brandy Maynes
May 09, 2021
A very nice dealership, first time buying a new car and they made it a great experience. Had visited some other dealerships before making my purchase here, but I did not get the same treatment and respect they made it a great experience. Had visited some other dealerships before making my purchase here, but I did not get the same treatment and respect at those other dealerships. All the staff were super friendly and willing to help you find your perfect car. I highly recommend you check them out, well worth the drive out there. More
by Richard M.
Employees Worked With
Mario Gallegos
May 08, 2021
Great job! The process took less time then I thought. Great staff! I was more then satisfied. 🤗👍 I would tell my friends and family to come by. Great staff! I was more then satisfied. 🤗👍 I would tell my friends and family to come by. More
by billybob5902
Employees Worked With
Jerry Becerra
May 08, 2021
Leo was very helpful and kind. He was able to answer all my questions and help me out with everything I needed I highly recommend this place today really try to work with you my questions and help me out with everything I needed I highly recommend this place today really try to work with you More
by Maryhmoyer
Employees Worked With
Leo Akers
May 08, 2021
Such nice people to work with all of them! They provided me with answers when I needed it, I was always so nice and courteous towards me. me with answers when I needed it, I was always so nice and courteous towards me. More
by altodeb
Employees Worked With
Diego Rivera, Carlos Aikerman, Jessica Gonzalez, Leo Akers
