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Hemet Chrysler Dodge Jeep Ram

Hemet, CA

4.0
2,776 Reviews

425 Motor Way

Hemet, CA

92545

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Showing 2,776 reviews

May 04, 2021

Had an amazing experience here. From the salesman, to the manager, to finance. Everybody was super nice and my walk-thru guys did a great job explaining the features of my Jeep. All in all I would recommend More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amparo Mendez, Jesus Santoyo
May 04, 2021

Great experience, happy with our purchase. Only criticism I have is to keep us in the loop of what’s going on. Our salesman left us sitting there for like 20-30 on a couple of occasions and we had no idea wh More

by pkooba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 03, 2021

I always have a great service experience here, I’ve purchased 4 vehicles from here and serviced all of them here. They take care of me More

by JDYDELGADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Akers
May 02, 2021

Mario was great to work with despite the downfalls I encountered he was on top of everything and solved everything quickly !! I’m loving my new mom car !! More

by NATALI2715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Gallegos
May 02, 2021

I brought my Jeep in for an oil pump and oil leak Carlos I brought my Jeep in for an oil pump and oil leak Carlos did a great job dealing with my extended warranty and keeping me informed on the progress . More

by buchanantrader2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mechanic who did the repair , Carlos Aikerman
May 02, 2021

Was a great and fast experience. Best deals on Jeep’s outside San Diego. Willing to negotiate and has realistic deals and prices. Good job More

by KOZANT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Becerra
May 02, 2021

The Renegade we purchased has been nothing but a big problem, we traded up to a Ford. Our Ram won’t be coming back either More

by linlimke20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I am sorry to hear that you are unhappy with the vehicle you purchased, and apologize for any issues you've experienced. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 02, 2021

Not happy with your service. Calls are never picked when trying to schedule service or pickup when I call and check on my car. It takes way to long for an oil change More

by FAITH_03_1975
Recommend Dealer
No
Employees Worked With
Unknown
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for any frustration or lapse in communication you experienced at our dealership. We strive to ensure our guests are well accommodated and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

May 02, 2021

From beginning to end service was professional, all our doubts were answered, Jonathan help us a lot was very pleasant and courteous never rushed us. Thank you Well recommend More

by CAMASMARIVEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
May 02, 2021

They didn’t test drive truck. Check engine light still on and not satisfied. I called back and no answer. Very disappointed with the work. More

by empiretireco535
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Gonzalez
May 18, 2021 -

Hemet Chrysler Dodge Jeep Ram responded

I apologize for the poor service experience you had with us. We strive to ensure our guests and their vehicles are well taken care of, and I am sorry this was not the case for you. To further discuss your experience, please contact us at CustomerCare@hemetcdjr.com and we will be happy to address your concerns directly. Thank you.

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